Installation Guide
Q. I have
meter-based surge
p
r
o
t
ec
t
i
o
n
,
but want
G
e
n
e
r
L
i
nk
.
Should I get
h
a
r
d
- w
i
r
e
d
surge
p
r
o
t
ec
t
i
o
n
?
A. If your GenerLink unit is equipped with whole house surge protection it will
eliminate the need for meter based or hard wired surge protection devices.
Q. Why can’t I
run
my whole house
from
a
portable
ge
n
e
r
a
t
o
r
?
A. The appliances in the average home consume relatively low amounts of electricity
to operate once they are started. However, many of them require a significant amount
of electricity to start up the appliances. Please review the appliance guide t
o
de
t
erm
i
ne
the start-up wattage required for individual appliances.
Q. What happens when the utility
p
owe
r
is
restored
and my
generator
is
operating through G
e
n
e
r
L
i
nk
?
A. Your generator continues to power your home until you turn it off. Once you turn
off your generator, GenerLink will automatically switch your home back to utility
power. GenerLink has a built-in safety feature that prevents back feeding the
generator’s power into the utility lines, eliminating hazardous conditions for you and
for utility service personnel.
Q. What
maintenance
is
required for
G
e
n
e
r
L
i
nk
?
A. There is no regular maintenance required for GenerLink.
Q. Does my utility
meter
continue to
run
when using
GenerLink
with
m
y ge
n
e
r
a
t
o
r
?
A. No, your utility meter will only run when the utility is providing electric power to
your home. When using GenerLink, with your portable generator, you are
automatically disconnected from the utility power supply and will not reconnect until
you turn off your generator.
Q. How can I tell when the utility
p
owe
r
is
r
es
t
o
r
e
d
?
A. There are three indicator lights on GenerLink, one green, one yellow and one red.
When the green light is illuminated, this represents a normal condition where utility
power is present. When your utility has restored power you can de-energize and
disconnect your generator from GenerLink. If the red light is illuminated at any time
or in conjunction with the green light, there is a potential problem and you should
have the unit serviced immediately. (Refer to the Terms and Conditions for service
instructions)
Q. Can I use
GenerLink during
inclement
we
a
t
h
e
r
?
A. GenerLink is completely sealed inside the meter socket and does not represent a
hazard; however, generators should not be operated during rain or snow unless they
are protected from the elements. Please consult your generator manufacturer,
distributor and/or owner’s manual for instructions on the safe operation of your
generator.