User Guide

Gen-Eye USB, USBW, USBP
®
Video Pipe Inspection/Location System
13
TROUBLESHOOTING
COMMAND MODULE
No Picture AND No Lights:
 Check to see if the Main Power switch is ON. Check to make
sure the power source is "live" (for 120 volt AC) or check to see if
the light is lit on the cigarette lighter plug (for 12 volt DC).
 Check that Monitor Power is ON and SOURCE is set to the
proper position.
 Check to make sure that the camera lens is not covered or look-
ing at a surface that provides no detail, therefore any image de-
tail.
 Check all connections and connectors from the camera back to
the Command Module, including the cable reel.
 Disconnect main power and contact the factory service depart-
ment.
No Picture, Lights OK
 Check Monitor power switch is ON. Check to make sure the
power source is “live” (for 120 volt AC).
 Check to see if the power fuse has “tripped”. If so, replace with
same value.
 Check to see if the monitor brightness and contrast controls are
turned up.
 Check the interface cord for possible damage or intermittent
problem by flexing the cable.
 Check the cable for possible breaks or intermittent open circuits
by flexing the cable.
 Remove the camera from the cable assembly and plug it into the
Camera Test Terminal.
 Disconnect the main power source and contact the factory ser-
vice department.
ADDITIONAL MAINTENANCE TIPS
 The camera should always be cleaned and inspected after every
use as dirt, grime and grease can cause unnecessary problems
such as failure of the camera seals.
 The camera spring is attached to the cable via three (3) 4-40 x
½” stainless steel hex socket cap screws. This connection in-
cludes an O-ring sealing the connection from water leakage. This
connection should be checked after every use to ensure that the
screws have not loosened during the course of the inspection.
 If disconnecting the camera from the push rod, make sure that
the O-ring is in good condition and/or replaced when replacing
the camera onto the push rod.
 The camera lens, front nose piece and lights should be cleaned
and checked after every use for possible damage to the lens or
light covers and to prevent a build-up of dirt and grime which may
cause a degradation of the video picture.
 Should camera disassembly be required for any reason (for re-
placing seals, etc.) always ensure the camera has first been
cleaned and taken to a clean area for disassembly. Take extra
precaution to avoid dirt getting into the camera body and any
mating components such as the nosepiece, main body, and con-
nectors.
Dark Picture
 Check to see if the monitor brightness and contrast controls are
turned up.
 Check the Light Head to see if it is not supplying sufficient light
due to weak, dirty, or burned out bulbs.
 Check to see if the Light Head intensity control is turned up.
 Disconnect the main power source and contact the factory ser-
vice department.
Troubleshooting continued on next page.
Picture BUT No Lights:
 Check if Main Power switch is ON.
 Check to see if LIGHT intensity control is turned up.
 Check cable for possible breaks or intermittent open circuits by
flexing the cable.
 Disconnect main power and contact the factory service depart-
ment.