User's Manual

Table Of Contents
159
Appendix B. Troubleshooting
79-0003-003 22 October 1999
Radio Modems
How can I tell if my ARDIS radio is working?
First connect the computer to external power, install a fully-charged
battery, and then follow the procedure below for your particular
operating system.
1 From the Start Menu, select Shut Down, and then choose Restart
the computer.
2 Press
F8 when this message appears: Starting Windows 95...
3 Select Option 5.
This allows you to single step through each startup command.
4 Respond N to each prompt EXCEPT the following:
Process your startup device drivers (CONFIG.SYS)
DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS
5 From the DOS prompt, enter C:\CD XCTOOLS.
6 Enter RFGXM.
Radio driver starts and the radio on/off light comes on; continue to
the next step. If the light does not come on, contact your
companys help desk for assistance.
7 Enter XCMG.
If a message appears indicating that it was unable to initialize,
contact your companys help desk for assistance.
8 ARDIS can be contacted to verify that the computer has an ARDIS
radio installed and that it is registered with their company.
Contact your companys help desk for assistance.