User's Manual

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Appendix B. Troubleshooting
79-0003-003 22 October 1999
Miscellaneous
The computer enters suspend mode too quickly
• When there is no activity for a period of time, the computer turns off
or enters suspend mode. To extend this time, use the SCU and enter
a new time. See Section 5, Customizing Settings, for information
about accessing this utility.
The computer doesnt automatically suspend
•
Check to make sure the COM ports are off. For example, exit any
application that uses COM ports such as Speaker Phone.
• Make sure external power is not connected. Some systems will not
suspend automatically when they are connected to external power.
The computer is locked up
• If youve tried to resolve the problem other ways and your system still
doesnt respond, you may need to restart your system as described
below.
To reboot your computer, press
CTRL+ALT+DEL.
If the computer does not restart when you press
CTRL+ALT+DEL, the
keyboard may be locked up. Reset the computer by holding down
both mouse buttons for at least 10 seconds and then releasing the
buttons.
The system date and time are incorrect
• Reset the correct date and time by choosing the Date/Time icon from
Control Panel and making the appropriate changes.
CAUTION Restarting your computer while you are running appli-
cations or while you are working Windows may corrupt files or data.