User's Manual
Table Of Contents
- Contents
- About This Manual
- Inside
- For More Help
- Section 1 Features of the Computer
- Introduction
- Individual Parts
- Indicator Lights
- _
- Standard Hardware
- Optional Hardware
- Standard Software
- Optional Software
- MS-DOS Utilities
- If You Have a Touch Screen
- Section 2 Using the Keyboard and Mouse
- Keyboard Basics
- Restarting the Computer
- Primary Keys
- Arrow Keys
- Numeric Keypad
- FN Keys
- Function Keys
- Other Keys
- Using the Mouse
- General Guidelines
- Changing the Speed of the Mouse
- Section 3 Getting Started
- Introduction
- PRECAUTIONS
- The First Time...
- Connecting the AC Adapter
- Installing and Charging the Battery
- Turning the Computer On and Off
- Startup Problems?
- If You Have a Touch Screen
- Password Security
- Setting or Changing Your Password
- If You Cannot Remember Your Password
- Section 4 If You Have a Radio Modem
- Introduction
- Before You Start: Register!
- ARDIS or RAM
- Cellular Data or Voice
- Cellular CDPD
- What Can I Do with My Radio Modem?
- Serial Port Settings
- Radio Indicator Light
- Enabling the Radio Modem
- For MS-DOS Users
- Factory Installed Radio Software
- User Installable Cellular/CDPD Radio Software
- Additional Documentation
- Section 5 Customizing Settings
- Introduction
- Using the System Configuration Utility
- Accessing the SCU
- Setting the COM3 and COM4 IRQs
- Section 6 Transferring Files
- Introduction
- Using Direct Cable Connection
- Direct Cable Connection Requirements
- Computers Connected to a Network
- Direct Cable Connection Tips
- Wiring Specifications for Cables
- Parallel Cables
- Serial Cables
- Section 7 Managing Batteries and Power
- Introduction
- Practical Battery Tips
- Conserving Power and Extending Battery Life
- Low Battery Warnings
- Power-saving Features
- Suspend
- Hard Disk Standby
- Display
- Backlight
- MaxBright
- Getting Battery Information
- Battery Status
- Battery Maintenance
- Removing and Replacing Batteries
- Charging Batteries
- Deep Cycle Discharging
- Battery Storage and Care
- Disposing of Batteries
- Section 8 Using PC Cards
- Introduction
- Inserting and Removing a PC Card
- Transferring Files Using PC Cards
- Using Bootable PC Cards
- Section 9 Optional Equipment and Accessories
- Connecting a Printer
- Connecting an External Monitor
- Connecting an External Mouse
- PC Card External Floppy Disk Drive
- PRECAUTIONS
- Booting from a PC Card External Floppy
- Using an External CD-ROM
- Stand Alone Charger
- Indicator Lights
- Vehicle Adapter
- Vehicle Cradle
- PRECAUTIONS
- Charging Batteries
- Communicating with Other Devices
- External Antennas
- RF Antenna Placement
- Using the CD-ROM
- Cleaning or Replacing Cradle Contact Pins
- Surge Protection
- Selecting the Right Surge Protection
- Surge Environment
- Type of Equipment to be Protected
- Quality of Electrical Wiring and Service
- Selecting the Right Equipment
- Section 10 Modems
- Introduction
- Which Modem Do I Have?
- Using the Internal Landline Modem
- Transferring Files
- Section 11 Maintenance and Storage
- Introduction
- If You Have a Touch Screen
- Hard Drive Care and Handling
- Internal Hard Drives
- External PC Card Hard Drives
- Battery Maintenance and Storage
- Maintaining Batteries
- Storing Batteries
- Computer Maintenance and Storage
- Maintaining Your Computer
- Care and Cleaning
- Storing Your Computer
- Appendix A Error Messages
- Introduction
- POST Messages
- MS-DOS Messages
- Windows Messages
- Application Messages
- Appendix B Troubleshooting
- What to Try First
- For More Help
- Common Solutions to Common Problems
- Applications
- Batteries
- Cellular Modem
- Display
- Hard Disk
- I/O Ports
- Keyboard
- Landline Modems
- Miscellaneous
- Mouse
- PC Cards
- Pen/Touch Screen
- Peripherals
- Radio Modems
- Appendix C Glossary
- Index
- Individual Parts
- Indicator Lights
- _
- Standard Hardware
- Optional Hardware
- Standard Software
- Optional Software
- MS-DOS Utilities
- If You Have a Touch Screen
- _
- Keyboard Basics
- Restarting the Computer
- Primary Keys
- Arrow Keys
- Numeric Keypad
- FN Keys
- Function Keys
- Other Keys
- Using the Mouse
- General Guidelines
- Changing the Speed of the Mouse
- PRECAUTIONS
- The First Time...
- Connecting the AC Adapter
- Installing and Charging the Battery
- Turning the Computer On and Off
- Startup Problems?
- If You Have a Touch Screen
- Password Security
- Setting or Changing Your Password
- If You Cannot Remember Your Password
- Before You Start: Register!
- ARDIS or RAM
- Cellular Data or Voice
- Cellular CDPD
- What Can I Do with My Radio Modem?
- Serial Port Settings
- Radio Indicator Light
- Enabling the Radio Modem
- For MS-DOS Users
- Factory Installed Radio Software
- User Installable Cellular/CDPD Radio Software
- Additional Documentation
- Introduction
- Using the System Configuration Utility
- Accessing the SCU
- Setting the COM3 and COM4 IRQs
- Using Direct Cable Connection
- Direct Cable Connection Requirements
- Computers Connected to a Network
- Direct Cable Connection Tips
- Wiring Specifications for Cables
- Parallel Cables
- Serial Cables
- Practical Battery Tips
- Conserving Power and Extending Battery Life
- Low Battery Warnings
- Power-saving Features
- _
- Getting Battery Information
- Removing and Replacing Batteries
- Charging Batteries
- Deep Cycle Discharging
- Battery Storage and Care
- Disposing of Batteries
- Inserting and Removing a PC Card
- Transferring Files Using PC Cards
- Using Bootable PC Cards
- Connecting an External Monitor
- Connecting an External Mouse
- PC Card External Floppy Disk Drive
- Using an External CD-ROM
- Stand Alone Charger
- Vehicle Adapter
- Vehicle Cradle
- Surge Protection
- _
- Introduction
- Which Modem Do I Have?
- Using the Internal Landline Modem
- Transferring Files
- _
- Introduction
- If You Have a Touch Screen
- Hard Drive Care and Handling
- Internal Hard Drives
- External PC Card Hard Drives
- Battery Maintenance and Storage
- Maintaining Batteries
- Storing Batteries
- Computer Maintenance and Storage
- Maintaining Your Computer
- Care and Cleaning
- Storing Your Computer
- _
- Introduction
- POST Messages
- MS-DOS Messages
- Windows Messages
- Application Messages
- What to Try First
- For More Help
- Common Solutions to Common Problems
- Applications
- Batteries
- Cellular Modem
- Display
- Hard Disk
- I/O Ports
- Keyboard
- Landline Modems
- Miscellaneous
- Mouse
- PC Cards
- Pen/Touch Screen
- Peripherals
- Radio Modems
- Symbols
- A
- B
- C
149
Appendix B. Troubleshooting
79-0003-003 22 October 1999
Landline Modems
• If you are using an external modem, make sure the cables are
attached correctly.
• If you are using an internal modem, make sure the modem is
installed. Check with your organization to determine if your computer
has an optional internal modem installed.
• Make sure your communications parameters are correct in your
application. Refer to the online Help for your application.
• Make sure you have the correct COM port selected in your
application. Refer to the online Help for your application. The
following table describes the correct settings for each modem type.
Modem type COM port
External COM1 or COM2
Internal landline COM3
Internal CDPD COM4
• Make sure that the Interrupt Request lines (IRQs) for COM3 or
COM4 specified for Windows match the IRQ lines specified in the
SCU.
You may also need to try a different IRQ setting. See Section 5,
Customizing Settings.
The modem dials and receives an answer but does not establish
a connection
• You may have incorrect parameters selected for your application to
talk with the remote modem. Refer to the online Help for your
application.
• You may need to adjust your modems baud rate or protocol
selection.
• Make sure that the Interrupt Request lines (IRQs) for COM3 or
COM4 specified for Windows match the IRQ lines specified in the
SCU.
You may also need to try a different IRQ setting. See Section 5,
Customizing Settings.