User's Manual

Table Of Contents
145
Appendix B. Troubleshooting
79-0003-003 22 October 1999
Display
The NeoMagic tab under Display Properties disappears if the
number of colors is set to 16
If the NeoMagic tab disappears when the number of colors is set to
16, set the number of colors to 256 or more.
Hard Disk
The hard disk will not spin up so the computer cant boot up
This occurs if the unit is exposed to extreme temperature and
humidity. This is a hardware failure associated with the hard disk
power circuit. Return the unit for service.
I cant save files because the disk is full
Report this situation to your supervisor or your organizations help
desk.
Diskette Read Error
Any card in the PC card socket except for a properly formatted
memory card will cause this error since it is trying to read the PC
card.
I/O Ports
I cant access a serial port
Make sure another application is not using the same port.
Make sure the correct COM port is selected in your application. Refer
to the online Help for your application.