User's Guide

Introduction
2110059 Rev 1.1 Proprietary and Confidential Page 3
SB320
Revision R1.1.2. To determine your firmware revision:
1. Enter the Identification command ATI5
The modem will respond with the Firmware revision information:
CDPD Mode: R1_1_2 …
CSC/Wireline Modes: (no tag) g:/sb3xx/r1_1_2/ …
If the identification command is issued in any of the wireline or CSC modes, this firmware
provides no revision tag, however the revision is found farther down the string.
Upgrading
If your modem firmware is an earlier version, you can acquire updated firmware by contacting
Sierra Wireless Technical Support at 604.231.1128 or by e-mail to [e-mail].
Instructions for updating the modem firmware are contained in Section 3.8 Updating Modem
Firmware.
Descriptions of Watcher and WirelessExpert are current with revision R3.3.1. The revision is
reported in the splash screen when the program is started and can be checked using the Help >
About option from the program’s menu.
1.4. Document Structure
This document focuses on the operational view. The hardware view is covered in a reference
section at the end.
There is a Getting Started chapter in this section intended to help you quickly get the toolkit
components connected and communicating.
The operational view follows, starting with the basics of the Watcher and WirelessExpert
™
software provided with the toolkit. Important background on the modem basics, including
terminology used in this guide, starts you into the operational elements of getting your modem
configured and operating. There are separate chapters covering modem operation in each of the
three possible modes with sample configurations.
The hardware view is covered in two chapters. The first describes the modem product
descriptions including the hardware integration issues of each of the modems. The second is a
reference to the Multipurpose Interface Board (MIB) used to test and configure the modem during
product development.
1.4.1. Modem Operations
The various modes, states, and conditions the modem can be placed in are described in the chapter
on Basic Modem Operations. That chapter also discusses the communication interface between
the host (DTE) and the modem.
The types of protocols supported in each mode are described but examples of configuring the
modem will be found in the chapters on operations for each specific mode.