User's Manual Part 2

GoBook Pro Help Page 68 of 74

file://C:\WINDOWS\TEMP\~hh6357.htm 5/23/01

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

The modem dials and the answering modem generates tone, but our modem does not begin the training

sequence to establish a connection

Although the problem may appear to originate from the computer, the source of the problem is the

answering modem.

l Try setting up the answering modem to generate the correct V.22 tone, which can usually be

done by sending an AT command to the modem.

l Add %!1300AO to the initialization string. If used, this command must be sent immediately

before the command to dial the desired phone number and sent again before re-dialing the number

since the modem will default to the original setting at the end of the session.

79_0100_001

Miscellaneous

The computer shuts off unexpectedly

l The computer has entered suspend mode . Press a key to turn it back on.

l The battery capacity may be low. Connect external power to charge the battery, or replace the

battery with a fully charged one.

The speaker volume is too high or too low

l Increase the volume by pressing FN+F7; decrease the volume by pressing FN+F6.

The computer won’t turn on

l The battery may not be installed properly, or it may not be fully charged. Make sure a fully

charged battery is properly installed.

GoBook Pro Help

B. Troubleshooting Topics