User's Manual

Hard Disk

The hard disk will not spin up so the computer canít boot up
This occurs if the unit is exposed to extremely low temperatures. This is not a
hardware failure
associated with the
hard disk. Allow the computer to warm to room temperature. The minimum cold
or soft boot temperature is 5∞C (41∞F).
 I canít save files because the disk is full
Report this situation to your supervisor or your organizationís help desk.

Diskette Read Error
Any card in the PC card socket except for a properly formatted memory card will cause this error
since it is trying to read the PC card.

Hard disk recovery
Your hard disk may have a Recovery Partition containing a copy of the original drive C: factory disk
image. If you have a Recovery Partition, you can access it from Windows or from a bootable USB
floppy or CD:
To recover your hard disk from Windows
From within Windows, select Start, All Programs, Mobile Computer Tools, Hard Disk Recovery.
To recover your hard disk from a USB floppy or CD-ROM
1. Attach an external USB keyboard and an external USB floppy or CD-ROM drive.
2. Boot from the floppy or CD-ROM drive.
3. Change to the Recovery Partition (usually drive E:).
4. From the DOS command line, run RECOVER.BAT.
If you do not have a Recovery Partition, or are unable to access it, you can recover your hard disk
from Recovery CDs. This method requires that you have an external bootable and spannable USB CD-
ROM drive. If you do not have Recovery CDs, you can obtain them by calling your companyís help
desk, or by calling 1-800-638-9270 and selecting option 1, or by e-mailing [e-mail].