User's Manual

Incorrect characters appear on the screen when I press certain keys

You may be in NUM LOCK mode. Press
NUM LOCK
to toggle NUM LOCK mode off.
72_0103_003
10 December 2002
©
2002 Itronix Corporation. All rights reserved.
Landline Modems
The modem doesn’t work

When you first try to use HyperTerminal or similar application , the system responds with a
message asking if you want to install the modem. Answer “Yes” to this question and follow the
instructions on the screen to install it.

Make sure the communication settings are correct in your application. Refer to the online Help for
your application.
The modem doesn’t dial a number
Check these things:

If you are using an external modem, make sure the cables are attached correctly.

Make sure your communications parameters are correct in your application. Refer to the online
Help for your application.
The modem dials and receives an answer but does not establish a connection

You may have incorrect parameters selected for your application to talk with the remote modem.
Refer to the online Help for your application.

You may need to adjust your modem’s baud rate or protocol selection.
Communications programs such as HyperTerminal don’t seem to work or they lock Windows

If
y
ou are usin
g
the internal modem, be sure to s
p
ecif
y
the
p
ro
p
er communications
p
ort .
GoBook II™ Help
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