User's Manual Part 1

Applications

My application locks up, acts strangely, or produces a General Protection Fault (GPF) error

If you’ve tried to resolve the problem and your application still doesn’t respond, you may need to restart your computer as

described below.

To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressing CTRL+ALT+DEL twice.

If the computer does not restart, the keyboard may be locked up. Perform a hardware reset by holding down the Power Button

for at least five seconds and then release the button.

CAUTION This will result in a loss of all unsaved data.

The data on the hard disk could be corrupted. Run SCANDISK.

Windows is out of memory/resources. Exit Windows and restart Windows.

Communications programs such as HyperTerminal don’t seem to work or they lock Windows

When you first try to use HyperTerminal or similar application, the system responds with a message asking if you want to install

the modem. Answer “Yes” to this question and follow the instructions on the screen to install it.

72_0103_003

10 December 2002

Batteries

The battery does not charge

To prevent possible damage to the battery, the system will not allow a charge if the battery temperature is extremely hot or cold

(such as in a closed, unattended vehicle). If possible, charge the battery in a location with a moderate temperature of around 20°

(68°F).

If possible, turn off the computer while the battery is charging.

If the battery is new or has been stored for a week or more, follow this procedure:

1. Make sure the computer is turned off.

2. Open the battery door and remove the battery.

3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by pressing the Power Button.

4. Let the computer complete the boot process. Then reinstall the battery and replace the battery door..

5. Allow the system to remain idle for one hour with the AC adapter connected to the computer.

The Battery Power Indicator blinks when the battery starts charging.

6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and then install it again.

If the battery does not begin charging within several minutes, return the unit for service.

The batteries take much longer than seven hours to charge

Under moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 4 to 5 hours to completely charge.

Under extremely cold or hot temperatures, however, the battery can take up to 16 hours to fully charge.

The batteries don’t last very long

Calibrate the battery using the Battery Calibration selection in Mobile Computer Tools. If your battery is new or has not been

used for several weeks, calibrating the battery over a weekend may substantially increase its capacity.

As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best maintained batteries

eventually need to be retired. Consider replacing the battery if you are not getting the usage you need from it.

GoBook II™ Help

Page

GoBook II Help

6/22/2004

file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~hh4848.htm