User's Manual

The Itronix "One Call"
Client Care Center access number in the America's is
800-638-9270.
Please
listen to the recording closely and choose from the following options:
You can also e-mail us at [e-mail]
NOTE
For support and queries in Europe, Middle East and Africa, please Click Here
or call +44 (0)24
7671 4800
Services Expertise:
Itronix provides in-field support provided by a network of Field Service Managers
whose expertise focuses on specific vertical applications and industries. Strategically located to provide
nationwide support, they can provide both first level and escalated customer support. In addition, the
Field Managers perform regular site visits to receive feedback on customer satisfaction, training or
individualized support needs, product performance and future value-add post-installation support needed
for anticipated changes in the customer environment and user community or profile, as well as to garner
input on future product designs. For more information on our comprehensive services offering, please
Click Here.
Product Support - Downloads
Itronix Corporation makes it easy to get the software updates you need to keep your configuration
current and get the most from your Itronix product. Simply go to the Notebooks section of the Product
Support downloads page on the Itronix website. Downloads are listed by model (GoBook PRO II) and
p
roduct number (IX600).
1
New to Itronix and would like to purchase products for the first time or
interested in becoming an Itronix Business Partner
2
Technical Assistance Center for Troubleshooting, Unit Exchange Information,
Warranty Unit and Service Parts Orders
3
Speak with your assigned point of contact
4
New Orders for Accessories, Peripherals and Service Parts Ordering (such as
batteries or chargers)
5
Finance, Invoicing or Credit Related Issues and Proof of Delivery
8
Non-urgent message with reply within 48 hours
72_0128_001
16 May 2005
©
2005 Itronix Cor
p
oration. All ri
g
hts reserved.
GoBook
®
PRO II Help
72_0128_001
16 May 2005
©
2005 Itronix Cor
p
oration. All ri
g
hts reserved.
GoBook
®
PRO II Help
Pa
g
e 95 of 100GoBook PRO II Hel
p
5/16/2005file://C:\Documents%20and%20Settin
g
s\barvill
j
.ITRXNT1\Local%20Settin
g
s\Tem
p
\~hh7...