User's Manual

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Service and Support
Our commitment at Itronix is to provide you, our client, with both the products and support services
necessary for success in your enterprise.
Client Care Center
The Itronix Client Care Center strives to consistently provide world-class service and continually make
improvements thanks to valuable input and ideas from our customer base.
Product Support
- Downloads
Get the software updates you need to keep your configuration current.
Client Care Center (CCC)
THE ITRONIX
“ONE CALL”
CLIENT CARE CENTER
1-800-638-9270
The convenient
"One Call"
Client Care Center number,
800-638-9270,
allows a single entry point of
access to meet all your needs (or our web portal at www.itronix.com/CCC
), including:
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Troubleshooting and/or RMA Origination
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Trial/Demo/Pilot Unit Orders and Status Updates
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Placing and Checking Status on Unit and/or Parts Orders
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RMA Status check on Service Unit and Warranty/Service Parts Orders
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New Accessory, Peripheral and Service Parts Orders
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Proof of Delivery Status Updates for Service and New Unit Orders
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International New Unit & Accessory, Peripheral and Service Parts Orders
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Centralized access for all Invoicin
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and Finance related issues
72_0128_001
16 May 2005
©
2005 Itronix Cor
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oration. All ri
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hts reserved.
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PRO II Help
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