User's Manual

This section is designed to help you determine and fix problems you might encounter while operating the Duo-
Touch II. Try the following steps in order:
1. First, look through the categories in this section for a solution.
2. If you do not find a solution for your problem here, try one of the resources listed below under "For More
Help."
3. If you are having a problem with a computer application , use the online help that comes with the application
to find a solution.
4. If you still cannot resolve your problem, contact the help desk at your organization.
For More Help
z
Windows Help is already installed on your system. To access this information, select
Start,
Help and
Support
.
z
Take the Windows Tutorials. Select
Start
,
Get Going with Tablet PC
.
z
Third-party Windows manuals are available from your local bookstore.
Applications
•
My application locks up, acts strangely, or produces a General Protection Fault (GPF) error
•
Communications programs don’t seem to work or they lock Windows
•
When I rotate the display to portrait orientation my application does not work or does not display correctly
Batteries
•
The battery does not charge
•
The batteries take much longer than seven hours to charge
•
The batteries don’t last very long
•
The gas gauge
isn’t full after charging the battery
•
The gas gauge reads “full,” but the charging indicator light is still lit
•
My battery seems to have less and less capacity
Hard Disk
•
The hard disk will not spin up so the computer can
’t boot up
•
I can
’t save files because the disk is full
•
Disk Read Erro
r
Pa
g
e 53 of 57Duo-Touch II Hel
p
2/28/2008file://C:\Documents and Settin
g
s\harwoodm\Local Settin
g
s\Tem
p
\~hh5E31.htm