User's Manual

P1D Wireless Broadband Modem User Manual
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Appendix H – Error Messages
The Connection Software displays error messages when a problem occurs.
There are two main categories of error messages that can be displayed by the Connection
Software
Microsoft Remote Access Service (RAS) Errors, and
Wireless Broadband Modem Extended Errors.
For both categories, the error message is always displayed within the Connection progress
region on the ISP tab.
To differentiate between the two error categories, RAS errors are terminated with a “Reason:
Normal disconnect” whilst the Wireless Broadband Modem Extended Error text is always
displayed as “Reason: extended error text” where the extended error text is NOT “Normal
disconnect”.
The following figure shows an example of the RAS error “Access denied because username
and/or password is invalid on the domain”.
The following figure shows an example of the extended error “Modem cable disconnected”.