User's Manual

P1D Wireless Broadband Modem User Manual
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You may be accessing a slow web site. A web site can cause a traffic jam on the Internet's
backbone because many people converge on it at once or that site's server does not have the
capacity to handle its traffic. In these cases, it does not matter what speed your modem can
achieve. Tip: Surf these sites when Internet traffic is low. Heaviest traffic is usually on
weekends and evenings. You can also configure your browser so it won't display graphics,
animations, sound, video or other multimedia content.
If you do not think that any of the above conditions are causing the problem, call your Service
Provider for Technical Support.
8. Connected Modem before installing the Connection
Software
If you connect your P1D Wireless Broadband modem to your PC via USB before installing the
USB driver software contained on the PC Software installation CD your modem drivers are
likely to be missing preventing you from making a connect via your 3G modem.
To correct this it is necessary for the modem to be uninstalled from the system and the proper
documented procedure be followed carefully to insure your 3G modem is correctly re-installed.
The Wireless Broadband Modem MUST remain connected to you PC during the following
removal process.
 Open “Device Manager” by clicking the right mouse button (left button if configured for a
left handed user) on the “My Computer” icon and select “Properties”.
 Windows 98/ME users should select the “Device Manger” Tab located at the top of
the “System Properties” Dialog window.
 Windows 2000/XP users should select the “Hardware” Tab and select the “Device
Manager”.
 Locate the Wireless Broadband Modem on the list and “Uninstall/Remove” the device.
Ensure the Wireless Broadband Modem has been removed from Device Manager.
 Unplug the PC to Modem interface cable from your PC the Wireless Broadband Modem
from your PC.
 Under “Control Panel” open “Modem Options” if the Wireless Broadband Modem is
shown as installed remove/uninstall all references to your Wireless Broadband Modem.
Removal is now complete and you MUST restart your computer before attempting to re-install
the P1D Modem.
9. Driver Installation fails due to “digital signature not
found”
Windows 2000 and Windows XP may be configured to “Block” or “Warn” you when an attempt
is made to install a device driver that does not contain a valid digital signature. If configured to
“Block” the installation operation will fail, if set to “Warn” you will be given the option to
continue the installation by selecting “Yes” on the warning dialog window.