P1D Wireless Broadband Modem USER MANUAL Copyright IP Wireless 2003 – October 2003 – Version 0.
P1D Wireless Broadband Modem User Manual NOTICE Information in this document and the products described are subject to change without notice. IP Wireless offers this manual with no warranty, either explicit or implied. Reproduction, alteration, or distribution in any manner whatsoever without the written permission of IPWireless Inc., is strictly forbidden. Trademarks used in this text: the IPWireless logo, icon, and Wireless Broadband Modem are trademarks of IPWireless, Inc.
P1D Wireless Broadband Modem User Manual CONTENTS SECTION 1 – INTRODUCTION 5 Safety Guidelines for Power Connection Safety Guidelines for the P1D Wireless Broadband Modem Exposure to Radio Frequency Signals Care and Cleaning Guidelines Pack Contents 5 5 6 6 7 SECTION 2 – GETTING STARTED Key Areas on Your Wireless Broadband Modem Required Equipment 8 8 10 SECTION 3 – INSTALLATION AND REGISTRATION Prepare the P1D Modem for use Find the best radio signal Install the software on your computer Connect th
P1D Wireless Broadband Modem User Manual Q. HOW DO I SET COOKIE PREFERENCES ON MY BROWSER? 27 Q. HOW DO I SET MY HOME PAGE? 27 Q. HOW WILL I KNOW WHEN TO UPGRADE MY PC SOFTWARE? 28 Q. HOW DO I PERFORM A WIRELESS BROADBAND MODEM PC SOFTWARE UPGRADE? 28 Q. HOW WILL I KNOW WHEN TO UPGRADE MY WIRELESS BROADBAND MODEM? 28 Q. HOW DO I PERFORM A WIRELESS BROADBAND MODEM UPGRADE? 28 Q. ARE ANY MODEM ACCESSORIES AVAILABLE? 28 Q. HOW DO I INSTALL MY MODEM ON A DIFFERENT COMPUTER? 29 Q.
P1D Wireless Broadband Modem User Manual Section 1 – Introduction Before using your Wireless Broadband Modem for the first time, please read and follow all warnings, safety, care, cleaning and operating instructions on the Wireless Broadband Modem label and in this guide. These guidelines will help protect your Wireless Broadband Modem from potential damage and ensure your personal safety.
P1D Wireless Broadband Modem User Manual Do not expose the P1D Modem to open flames. Switch your P1D Modem off when near medical equipment, fuel, chemicals, a potentially explosive atmosphere such as a gasoline station, or when in an area in which blasting is in progress. Also, switch it off before boarding an aircraft. Follow any other rules, regulations, or posted notices that apply to the use of electronic or radio equipment.
P1D Wireless Broadband Modem User Manual Avoid dropping, shaking or striking the P1D Modem. This may damage its components.
P1D Wireless Broadband Modem User Manual Section 2 – Getting Started Key Areas on Your Wireless Broadband Modem Figure 1 below identifies key areas on the P1D Modem. Please review this information before you begin the installation.
P1D Wireless Broadband Modem User Manual Signal strength indicators These two green indicators show signal level. They are off when there is no signal present. They will flash together when a signal is detected from the network during the connection stage of accessing the network. Once connected they will be steady. Activity This amber indicator is off when there is no traffic and flashing when there is data traffic passing through.
P1D Wireless Broadband Modem User Manual Required Equipment To install and use your Wireless Broadband Modem, you will need the following computer configuration: Computer: Pentium-class II processor or greater recommended), or equivalents.
P1D Wireless Broadband Modem User Manual Section 3 – Installation and Registration This chapter explains how to install the hardware, software, register your user information, and operate your P1D Wireless Broadband Modem.
P1D Wireless Broadband Modem User Manual Note: Before connecting your P1D Modem to a power source, you may want to consider using a power surge protector. A surge protector is designed to protect electronic devices from electrical surges and lightning strikes that may damage your computer or modem. If you do not have a surge protector and would like to use one, contact your local computer or electronics retailer for further details.
P1D Wireless Broadband Modem User Manual 2. The Modem will „search‟ for a base station, in a manner similar to a cellular phone. Whilst the modem is searching, the Connect indicator on the top panel will flash. When the Modem is connected the indicator will become steady. You are now ready to install the Connection Software. Note: Install the Connection Software before connecting the Computer Interface Cable.
P1D Wireless Broadband Modem User Manual Connect the interface cable to your computer There are two possible cable connections supported by the Wireless Broadband Modem, USB or Ethernet LAN. USB Cable Connection When prompted to by the installation software, c onnect the supplied PC interface cable between the P1D Modem interface socket and a USB socket on your PC (refer to your computer manual to identify a suitable USB socket).
P1D Wireless Broadband Modem User Manual The only requirements are that you have a default browser installation, and that your browser is capable of accepting „cookies‟. If you have disabled cookies, you need to enable them before registration. If you wish, you may disable receipt of cookies after registration. See Frequently Asked Questions (FAQs) in Appendix C for instructions on how to set cookie preferences on your browser. 1.
P1D Wireless Broadband Modem User Manual Microsoft Windows Operating System Patches IP Wireless Broadband Modems can work at high data speeds, to achieve these rates may require a Windows Operating System patch to be applied. The installation software will determine if any operating system patch is needed and it is recommended that the Windows operating system patch is applied if required.
P1D Wireless Broadband Modem User Manual Section 4 – Connect to the Internet The Connection Software is used in conjunction with your P1D Wireless Broadband Modem to connect to the Internet. This section describes how the Connection Software is used to initiate the connection, and also how it may be used to download software upgrades for your Modem and Connection Software from the Service Providers web site.
P1D Wireless Broadband Modem User Manual Access Network Parameters - The Connection Software only supports your service provider as the network operator. This is shown in the drop down list. The other two parameters shown are the user access name and access password. These parameters are set automatically during the registration procedure, and the user should have no need to modify them manually. Signal Strength - shows the level of the radio signal strength currently achieved by the P1D Modem.
P1D Wireless Broadband Modem User Manual Fully charged. The P1D Modem will operate the maximum possible time available from the battery. Unable to obtain the charge level from the Modem. Battery Status – the following icons are used as follows:- mains powered and charging internal battery modem currently powered by internal battery ISP Tab – This tab shows the username and password information that is sent to your Internet Service Provider (ISP) during the connection procedure.
P1D Wireless Broadband Modem User Manual Establishing the Connection to the Internet You should establish an Internet connection using the Connection Software before launching your browser (or any other Internet associated software such as FTP, telnet, etc). Start the Connection Software and wait until the signal strength indicator on the Network tab indicates that there is sufficient signal strength for the connection.
P1D Wireless Broadband Modem User Manual Appendix A – Troubleshooting Tips Troubleshooting Tips Please review these troubleshooting tips if you experience trouble with software installation, user registration, finding a radio signal, or connecting to the Internet. You may achieve a faster resolution to your trouble if you first consult and follow the tips before calling your Service Provider for Technical Support. Warning: Do not attempt any repair to the P1D Modem yourself.
P1D Wireless Broadband Modem User Manual b) If this is the first time you have tried to use the Modem and you do not see any signal strength LEDs illuminated, try repositioning the modem to see if the signal strength indicator illuminates. If you still cannot obtain a signal, try moving the modem near to a window. The Modem is receiving an adequate signal when the signal strength indicators are illuminated. If all the above fails, you may not be within the coverage area of the service network.
P1D Wireless Broadband Modem User Manual You may be accessing a slow web site. A web site can cause a traffic jam on the Internet's backbone because many people converge on it at once or that site's server does not have the capacity to handle its traffic. In these cases, it does not matter what speed your modem can achieve. Tip: Surf these sites when Internet traffic is low. Heaviest traffic is usually on weekends and evenings.
P1D Wireless Broadband Modem User Manual To avoid problems during the installation it is advisable to configure your system to ignore Digital Signatures during the installation of Wireless Broadband Modem software and device drivers. You can revert to your original configuration once the drivers are installed. To change your systems Digital Signature configurations follow these simple steps.
P1D Wireless Broadband Modem User Manual c) The ISP‟s server does not allow more than one simultaneous connection to the network with the same username and password. Do not share your username and password with other Wireless Broadband Modem users. d) If you cannot correct the problem, call your Service Provider for Technical Support. Error Message “No Answer” 14. On rare occasions, the server will not receive the message advising it that the previous session has ended.
P1D Wireless Broadband Modem User Manual Appendix B – Battery Information Battery Your Wireless Broadband Modem has a removable lithium ion battery that charges automatically from the USB connection or the AC Adapter. The green LED incorporated into the On/Off switch on the Modem top panel indicates the charge level; it will flash if the level is below 50% and be steady when the level is 50% or more.
P1D Wireless Broadband Modem User Manual Appendix C – Frequently Asked Questions Q. WHERE CAN I FIND A COVERAGE MAP? A. Contact your Service Provider. Q. HOW DO I CHANGE MY SERVICE LEVEL? A. Contact your Service Provider. Q. HOW DO I REBOOT THE WIRELESS BROADBAND MODEM (WHEN THE POWER BUTTON DOES NOT RESPOND)? A. Press the button on the top of the modem for 2 seconds. Q. HOW DO I SET COOKIE PREFERENCES ON MY BROWSER? A. Using Netscape Navigator: Go the browser drop-down Edit menu and select Preferences.
P1D Wireless Broadband Modem User Manual A. Using Netscape Navigator: Click on the Options menu and select General Preferences. Select the Appearance tab. In the Startup box, type in the address of the web page you want to use as your home page. Click OK. Q. HOW WILL I KNOW WHEN TO UPGRADE MY PC SOFTWARE? A. Your Service Provider can provide details about the web site to access. regarding PC Software upgrade alerts will be provided at that time. Information Q.
P1D Wireless Broadband Modem User Manual Q. HOW DO I INSTALL MY MODEM ON A DIFFERENT COMPUTER? A. If you have already installed your modem on ONE PC and wish to use it on a SECOND PC or laptop, insert the Installation CD into the second PC and run the installation software. You will automatically connect to the registration web pages. Select „Support Services‟. You may modify your settings here, if needed.
P1D Wireless Broadband Modem User Manual Appendix D – Modem Display Warnings The Wireless Broadband Modem top panel contains 5 individual LEDs, as shown in Figure 9, used to indicate various activities on the modem, such as ON/OFF, current signal quality, data traffic activity and network connection status. However if the modem experiences certain error conditions the display will be used to signal the condition back to the user.
P1D Wireless Broadband Modem User Manual Appendix E – [Technical Specifications] Physical Height ................................................................................................. 120mm Width .................................................................................................. 84 mm Depth.................................................................................................. 30 mm Weight ..................................................................................
P1D Wireless Broadband Modem User Manual Frequency of operation ........................................ 1.9 to 2.69 GHz in 4 versions Impedance: .......................................................................... 50 ohms nominal Omni-directional gain: ........................................................................... 2.5dBi Polarization: ........................................................................................ vertical Input return loss: ......................................
P1D Wireless Broadband Modem User Manual Appendix F – [PPPoE Routers Tested] The Wireless Broadband Modem has been tested on and found to be compatible with the following PPPoE hardware routers.
P1D Wireless Broadband Modem User Manual Appendix G – [PPPoE Clients Tested] The Wireless Broadband Modem has been tested on and found to be compatible with the following PPPoE software clients.
P1D Wireless Broadband Modem User Manual Appendix H – Error Messages The Connection Software displays error messages when a problem occurs. There are two main categories of error messages that can be displayed by the Connection Software Microsoft Remote Access Service (RAS) Errors, and Wireless Broadband Modem Extended Errors. For both categories, the error message is always displayed within the Connection progress region on the ISP tab.
P1D Wireless Broadband Modem User Manual The following pages document these errors and where possible suggests what actions to take to correct the problem.
P1D Wireless Broadband Modem User Manual Microsoft Remote Access Service (RAS) Error Codes The following is a list of known RAS Error Codes and associated error message. The RAS error text will be displayed if a RAS error occurs whilst attempting to either connect to the internet, whilst connected to the internet or when disconnecting from the internet.
P1D Wireless Broadband Modem User Manual 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 Internal authentication error. The account is not permitted to log on at this time of day. The account is disabled. The password has expired. The account does not have Remote Access permission. The Remote Access server is not responding.
P1D Wireless Broadband Modem User Manual 701 The device moved to a BPS rate not supported by the COM driver. 702 Device response received when none expected. 703 ERROR INTERACTIVE MODE 704 ERROR BAD CALLBACK NUMBER 705 ERROR INVALID AUTH STATE 706 ERROR WRITING INITBPS 707 X.25 diagnostic indication. 708 The account has expired. 709 Error changing password on domain. 710 Serial overrun errors were detected while communicating with your modem. 711 RasMan initialization failure. Check the event log.
P1D Wireless Broadband Modem User Manual Wireless Broadband Modem Extended Errors Error Message Normal disconnect Cause Recovery Action None. This is normal and does not indicate any error. Network busy – please try again later The network is temporarily busy. Session establishment should be attempted at a later time. Network not available – please try again later There is a temporary problem with the wireless network that is affecting all users.
P1D Wireless Broadband Modem User Manual Error Message Cause Service provider not available – please try again later This indicates a temporary problem accessing your ISP Disconnected by network operator The network operator has disconnected your internet session. User not known to network Recovery Action Session establishment should be attempted at a later time Session establishment should be re-attempted. This only affects modems that have a SIM card present.
P1D Wireless Broadband Modem User Manual Error Message Cause Recovery Action Disconnected by service provider This can occur for two reasons: The recovery actions for the specific causes are as follows 1) This is normally seen when attempting to establish an internet session and gain access to your ISP with an invalid ID. 1) The ISP parameters are held in a phonebook on the computer.
P1D Wireless Broadband Modem User Manual Error Message Cause Recovery Action Loss of coverage – please improve modem signal The modem can no longer communicate with the wireless network. The modem will automatically try and regain radio coverage/synchronization with the wireless network.
P1D Wireless Broadband Modem User Manual Appendix I – Third Party Software During installation of the Wireless Broadband Modem the connection type between the computer and the Wireless Broadband Modem is chosen. For the connection type chosen, the following drivers are installed and used. USB connection driver: MCCI – http://www.mcci.com Ethernet connection drivers: WinPCAP – http://winpcap.polito.it RASPPPoE – http://www.raspppoe.
P1D Wireless Broadband Modem User Manual Regulatory Information North America and Canada Your Wireless Broadband Modem may cause TV or radio interference (e.g., when using the modem in close proximity to a TV or radio receiver). The FCC/Industry Canada can require you to stop using the modem if such interference cannot be eliminated.
P1D User Manual Europe Statements of Conformity English Hereby, IPWireless Inc, declares that this Wireless Broadband Modem Model: XX is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Deutsch Hiermit erklärt IPWireless Inc, dass sich dieses Wireless Broadband Modem Model: XX in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet".