User's Manual

P1D Wireless Broadband Modem User Manual
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c) The ISP’s server does not allow more than one simultaneous connection to the
network with the same username and password. Do not share your username and
password with other Wireless Broadband Modem users.
d) If you cannot correct the problem, call your Service Provider for Technical Support.
14. Error Message “No Answer”
On rare occasions, the server will not receive the message advising it that the previous
session has ended. There is a timeout of a few minutes before the server will accept a
subsequent connection. If you recently had a successful connection, wait a few
minutes before trying again.
15. Wireless Broadband Modem Not Responding
a) Check that the computer interface cable is securely connected to the PC and
modem.
b) Check that the modem power button is on.
c) If the Modem still does not respond, try restarting the PC and then restart the
Connection Software application. Occasionally, the PC COM port that the
Connection Software and the Modem are using can become “locked up” and cannot
be freed until the PC is restarted.
d) If the status bar still reports “Wireless Broadband Modem not Responding”, contact
your Service Provider for Technical Support for assistance.
P1D Wireless Broadband Modem User Manual
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Appendix B – Battery Information
Battery
Your Wireless Broadband Modem has a removable lithium ion battery that charges
automatically from the USB connection or the AC Adapter. The green LED incorporated into
the On/Off switch on the Modem top panel indicates the charge level; it will flash if the level is
below 50% and be steady when the level is 50% or more.
The internal battery will allow you to operate the Wireless Broadband Modem with your laptop
without connection to an AC power source or USB power source. The internal battery life
depends upon your usage of the Wireless Broadband Modem. For example, video
conferencing will consume battery life faster than web browsing.
Typically the battery will be useable for about 2 years or around 1000 charge/discharge cycles.
It is advised that you obtain a replacement battery when your battery does not seem to hold its
charge for more 50% of the time at new.
When the internal battery no longer holds adequate charge, a replacement battery may be
obtained via your Service Provider.
Tip: To conserve internal battery life, remember the following:
When you are mobile and not using the modem, turn it off.
Avoid exposing the modem to extreme hot or cold temperatures such as leaving it in a hot car
for more than fifteen minutes.
Battery Safety Guidelines
Only use batteries approved by IPWireless. Use the battery only for its intended purpose.
Never dispose of batteries in a fire or incinerator, or in municipal waste. Batteries must be
disposed of or recycled properly. Never use a battery that is damaged or worn out.