User's Manual
[IPWireless] Broadband Modem User Guide – Draft v.3
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2. Check that the modem power button is on.
3. If the [IPWireless] Broadband Modem still does not respond, try restarting the PC
and then restart the [IPWireless] PC Software application. Occasionally, the PC
COM port that the [IPWireless] PC Software and the [IPWireless] Broadband
Modem are using can become “locked up” and cannot be freed until the PC is
restarted.
4. If the status bar still reports “[IPWireless] Broadband Modem not Responding”,
contact [IPWireless] Technical Support for assistance.