User Guide

Mobile Link Welcome Guide | 2
VALUED GENERAC CUSTOMER,
We want to thank you for choosing Generac as your backup power provider. Now that your home
is protected from outages by your generator, it’s time to ensure that your generator is protected
from the unexpected. For that purpose, we have built Mobile Link, a generator monitoring
smartphone app created specifically for Generac home standby owners. Mobile Link provides
the ultimate peace of mind by enabling you and your dealer the ability to monitor your generator
status, no matter where you are.
Whether you are home or away, Mobile Link is there to inform you of your generator’s ability to
provide power in the event of an outage. With over 250,000 customers, we pride ourselves in
delivering our users the information they need, when they need it, so they can make informed,
real-time decisions about their power needs. Realize the benefits that so many other users have
come to rely on, such as:
 AUTOMATIC GENERATOR FIRMWARE UPDATES
 24/7 SERVICE DEALER MONITORING
 VIEW STATUS INFORMATION
 VIEW MAINTENANCE SCHEDULE
 SET EXERCISE SCHEDULE
 VIEW BATTERY LEVEL
 VIEW FUEL LEVEL
 VIEW RUN TIME
 AND MORE!
To achieve the next level of protection, you simply have to connect your generator to your
home’s WiFi router and download the Mobile Link app. We have provided a number of
introductory materials in your Mobile Link welcome packet to guide you through the process.
Please review the materials to ensure you are taking full advantage of all the benefits that
Mobile Link provides. We are confident that you will be pleased with our service, and look
forward to helping you achieve the ultimate peace of mind.
THANK YOU FOR BEING A VALUED GENERAC CUSTOMER.
SINCERELY,