Installation Guide

Troubleshooting
Installation Guidelines For Australian 50 Hz Air-Cooled Generators 45
Section 8: Troubleshooting
Generator Troubleshooting
Problem Cause Correction
Engine will not
crank
Blown fuse.
Correct short circuit condition by replacing
7.5A fuse in generator control panel. Contact
an IASD if fuse continues to blow.
Loose, corroded, or defective battery cables. Tighten, clean, or replace as necessary.*
Defective starter contact. Tighten, clean, or replace as necessary.*
Defective starter motor. Tighten, clean, or replace as necessary.*
Discharged battery. Charge or replace battery.
Engine cranks but
will not start
No fuel. Replenish fuel / turn on fuel valve.
High fuel pressure. Check and adjust fuel pressure.
Fuel selector in wrong position. Rotate fuel conversion knob to correct position.
Defective fuel solenoid (FS). Replenish fuel / turn on fuel valve.
Open Wire 14 from engine control board. Replenish fuel / turn on fuel valve.
Defective spark plug(s).
Clean; inspect gap; replace plug(s) if
necessary.
Valve clearance out of adjustment. Reset valve clearance.
Engine starts hard
and runs rough
Air cleaner plugged or damaged. Inspect and clean air cleaner.
Defective spark plug(s). Clean; inspect gap; replace plug(s) as needed.
Incorrect fuel pressure.
Confirm fuel pressure to regulator is 19–22 mm
Hg (10–12 in water column) for LP, and 7–13
mm Hg (3.5–7.0 in water column) for natural
gas.
Fuel selector in wrong position. Turn fuel conversion valve to correct position.
Valve(s) out of adjustment. Adjust valve clearance.
Internal engine issue. Contact an IASD for assistance.
Generator is set
to OFF, but the
engine continues
to run
Controller wired incorrectly. Contact an IASD for assistance.
Defective control board. Contact an IASD for assistance.
No AC output
from generator
Main line circuit breaker (MLCB) (generator
disconnect) is OFF (OPEN).
Reset generator disconnect to ON (CLOSED).
Generator internal failure. Contact an IASD for assistance.
Engine may be warming up.
Refer to Cold Smart Start.
Check the controller screen to verify status.