® Owner’s Manual 60 Hz Air-Cooled Generators 10 kW to 22 kW WARNING Loss of life. This product is not intended to be used in a critical life support application. Failure to adhere to this warning could result in death or serious injury. (000209b) Register your Generac product at: WWW.GENERAC.COM 1-888-GENERAC (888-436-3722) Para español, visita: http://www.generac.com/service-support/product-support-lookup Pour le français, visiter : http://www.generac.
Use this page to record important information about this generator. Model: Serial: Production Date: Volts: LPV Amps: NG Amps: Hz: Phase: Controller P/N: STA MAC ID: Record the information found on the unit data label on this page. See General Information for the location of the unit data label. The unit has a label plate affixed to the inside partition, to the left of the control panel console as shown in Figure 2-1 or Figure 2-3.
Table of Contents Section 1: Safety Information Introduction ..................................................................1 Read This Manual Thoroughly ....................................1 Interface Menu Displays ............................................18 LCD Panel .................................................................18 Menu System Navigation ..........................................19 Safety Rules .................................................................
Section 5: Troubleshooting / Quick Reference Guide Generator Troubleshooting ...................................... 35 Quick Reference Guide .............................................
Safety Information Section 1: Safety Information Introduction Safety Rules Thank you for purchasing this compact, high performance, air-cooled, engine-driven generator. It is designed to automatically supply electrical power to operate critical loads during a utility power failure. The manufacturer cannot anticipate every possible circumstance that might involve a hazard. The alerts in this manual, and on tags and decals affixed to the unit, are not all inclusive.
Safety Information General Hazards WARNING DANGER Loss of life. Property damage. Installation must always comply with applicable codes, standards, laws and regulations. Failure to do so will result in death or serious injury. (000190) DANGER Automatic start-up. Disconnect utility power and render unit inoperable before working on unit. Failure to do so will result in death or serious injury. (000191) WARNING Loss of life. This product is not intended to be used in a critical life support application.
Safety Information Exhaust Hazards DANGER DANGER Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury. (000103) WARNING Asphyxiation. Always use a battery operated carbon monoxide alarm indoors and installed according to the manufacturer’s instructions. Failure to do so could result in death or serious injury. (000178a) WARNING Equipment and property damage.
Safety Information WARNING WARNING Consult Manual. Read and understand manual completely before using product. Failure to completely understand manual and product could result in death or serious injury. (000100a) WARNING Risk of Fire. Hot surfaces could ignite combustibles, resulting in fire. Fire could result in death or serious injury. (000110) Battery Hazards Electrocution. Refer to local codes and standards for safety equipment required when working with a live electrical system.
Safety Information WARNING Environmental Hazard. Always recycle batteries at an official recycling center in accordance with all local laws and regulations. Failure to do so could result in environmental damage, death, or serious injury. (000228) Always recycle batteries in accordance with local laws and regulations. Contact your local solid waste collection site or recycling facility to obtain information on local recycling processes.
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General Information Section 2: General Information Generator F E B C D L K J Q R G H A A P O N M 001818 Figure 2-1. 10 kW—Components and Control Locations A. Lock with cover F. Oil fill cap/dipstick K. Oil drain hose O. Fuel inlet B. Main line circuit breaker (generator disconnect) G. Status LED indicators L. Composite base P. Wi-Fi module C. Control panel H. Airbox with air cleaner M. Sediment trap Q. Data decal location D.
General Information B F C D E G L S J Q A K A H R P O N M 009340 Figure 2-2. 13 kW–16 kW—Components and Control Locations 8 A. Lock with cover F. Exhaust enclosure L. Composite base Q. Data decal location B. Main line circuit breaker (generator disconnect) G. Status LED indicators M. Sediment trap R. Auxiliary shutdown switch C. Airbox with air cleaner H. Oil drain N. Fuel regulator S. Auxiliary shutdown switch D. Control panel J. Oil fill cap/dipstick O.
General Information B F C D E J L A K R H T G S A Q P O N M 001786 Figure 2-3. 20 kW–22 kW—Components and Control Locations A. Lock with cover F. Exhaust enclosure L. Composite base Q. Wi-Fi module B. Main line circuit breaker (generator disconnect) G. Status LED indicators M. Oil dipstick R. Data decal location C. Airbox with air cleaner H. Oil drain N. Sediment trap S. Auxiliary shutdown switch D. Control panel J. Oil fill cap O. Fuel regulator T.
General Information Data Decals Two decals on the generator provide information about the unit itself and required fuel inlet pressure for correct operation. Model Data Decal Includes important information about the unit including: • model number • serial number • production date • voltage • frequency • amps • country of origin • rated ambient temperature The model data decal also displays certification symbols by Underwriter’s Laboratory (UL) and the Southwest Research Institute (SwRI).
General Information Specifications Generator Model 10 kW 13 kW 16 kW 20 kW 22 kW 240 Rated voltage Rated maximum load current (amps) at rated voltage with LP* 41.7 54.2 66.7 83.3 91.
General Information Protection Systems The generator may need to run for long periods of time with no operator present to monitor engine or generator conditions. The generator is equipped with protection systems to automatically shut down the unit to protect against potentially damaging conditions.
General Information Activating the Generator Wi-Fi Module The generator should be activated upon initial startup. See installation manual for complete instructions. The generator is equipped with a Wi-Fi module. See WiFi module owner’s manual for further instruction.
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Operation Section 3: Operation Site Prep Verification 3. Press down on lid above side lock, and unlock latch to correctly open lid. 4. Repeat for other side. Lid may appear stuck if pressure is not applied from the top. DANGER Automatic start-up. Disconnect utility power and render unit inoperable before working on unit. Failure to do so will result in death or serious injury. (000191) Generator must be installed to allow unimpeded airflow into and out of generator.
Operation NOTE: Always lift front access panel straight up before pulling away from enclosure (B and C). Do not pull panel away from the enclosure before lifting up (D). B Intake Side Panel Removal See Figure 3-3. Intake side panel (A) must be removed to access battery compartment, fuel regulator, and sediment trap. 1. Raise lid and remove front panel. 2. Use a hex key to remove two mounting screws (B) and L-bracket screw (C). A B 001810 3. Lift intake panel up and away from generator.
Operation Auxiliary Shutdown Switch ing OFF button, and then ENTER. The generator can then be placed in AUTO or MANUAL. CAUTION Equipment Damage. The auxiliary shutdown switch is not to be used to power down the unit under normal operating circumstances. Doing so will result in equipment damage. (000399) Control Panel Interface See Figure 3-8. The control panel interface (A) is located under the enclosure lid. Verify both left and right side locks are unlocked before attempting to lift lid of enclosure.
Operation Operating Modes Mode Description • Will not transfer to standby if utility is present. • Transfers to standby if utility drops below 65% MANUAL • of nominal for five consecutive seconds (dealer programmable) after warm-up. Transfers back when utility returns for 15 consecutive seconds (dealer programmable). Engine continues to run until removed from MANUAL.
Owner’s Manual for 60 Hz Air-Cooled Generators Ready to Run Hours of Protection 0 (H) Cranking Attempt # 3 Stopped - Warning “Warning Message” Cranking - Warning “Warning Message” Cranking Pausing for 13 sec Running Warming Up Cranking - Alarm “Alarm Message” * * Hours of Protection and number of hours will flash every 5 seconds when displayed. Switched to “OFF” Hours of Protection 0 (H) Utility Loss Delay Pausing for 13 sec.
20 Warning Message(s) Low Battery Exercise Set Error Service Schedule A Service Schedule B Inspect Battery Stopping...
Operation Setting the Exercise Timer This generator is equipped with a configurable exercise timer. Configuration can be performed directly at the control panel or though the Mobile Link™ application. There are two settings for the exercise timer: Day/Time: Generator will start and exercise for period defined, on day of week and at time of day specified. During this exercise period, unit runs for approximately five minutes and then shuts down.
Operation 7. Set MLCB (generator disconnect) to ON (CLOSED). Standby power source now powers loads. controller completes start cycle and runs generator through its normal cool down cycle. However, load will remain on utility source. Transfer to Utility Power Source Cranking Shut down generator and transfer to utility source after utility power has been restored. Proceed as follows to manually transfer to utility power and shut down generator: The system will control the cyclic cranking as follows: 1.
Operation Load Transfer The transfer of load when generator is running is dependent upon operating mode. Shutting Generator Down While Under Load or During a Utility Outage DANGER Automatic start-up. Disconnect utility power and render unit inoperable before working on unit. Failure to do so will result in death or serious injury. (000191) IMPORTANT NOTE: To avoid equipment damage, follow these steps, in order, during utility outages.
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Maintenance Section 4: Maintenance Maintenance Performing Scheduled Maintenance Regular maintenance will improve performance and extend engine/equipment life. Generac Power Systems, Inc. recommends that all maintenance work be performed by an Independent Authorized Service Dealer (IASD). Regular maintenance, replacement, or repair of the emissions control devices and systems may be performed by any repair shop or person of the owner’s choosing.
Maintenance Service Schedule Service Daily If Running Continuously or Before Each Use Inspect enclosure louvers for dirt and debris * ● Inspect lines and connections for fuel or oil leaks ● Inspect engine oil level ● Every Year Inspect for water intrusion ** ● Perform fuel system leak test ● Inspect battery condition, electrolyte level, and state of charge ● Replace engine oil and oil filter † Schedule A Every Two Years or 200 Hours Schedule B Every Four Years or 400 Hours ● ● ● ● Rep
Maintenance Checking Engine Oil Level WARNING Risk of burns. Allow engine to cool before draining oil or coolant. Failure to do so could result in death or serious injury. (000139) WARNING Skin irritation. Avoid prolonged or repeated contact with used motor oil. Used motor oil has been shown to cause skin cancer in laboratory animals. Thoroughly wash exposed areas with soap and water. (000210) CAUTION Engine damage. Verify proper type and quantity of engine oil prior to starting engine.
Maintenance Servicing the Air Cleaner Proceed as follows to service air cleaner: 1. Lift lid and press OFF button on control panel to stop generator. Remove front panel. 2. See Figure 4-4 or Figure 4-5. Remove cover clips (A) and air cleaner cover (B). A B 009342 009342 A B Figure 4-2. Oil Filter and Drain Location (13–16 kW) C 001820 Figure 4-4. Servicing Air Cleaner (10 kW) D B B A 009343 Figure 4-3. Oil Filter and Drain Location (20–22 kW) A 3. Install cap on oil drain hose.
Maintenance 3. Remove spark plug(s) and inspect. Install new plug(s) if existing plug(s) is worn or if reuse is questionable. WARNING Accidental Start-up. Disconnect the negative battery cable, then the positive battery cable when working on unit. Failure to do so could result in death or serious injury. (000130) 4. Clean plug(s) by scraping or washing with a wire brush and commercial solvent. Do not blast plug(s) to clean. NOTE: Clean spark plug in emergency situations only.
Maintenance arm jam nut. Tighten jam nut according to the following torque specifications: D F E C 10 kW 53 in-lbs (6.0 Nm) 20–22kW 174 in-lbs (19.68 Nm) 8. After tightening jam nut, inspect valve clearance to verify it did not change. 9. Install new valve cover gasket. 10. Install valve cover. Tighten fasteners in a cross pattern. Tighten to: 002380 Figure 4-8. Valve Clearance Adjustment (20–22 kW) 7. Install replacement valve cover gasket(s). 8. Install valve cover(s).
Maintenance Inspecting the Battery WARNING Risk of burns. Batteries contain sulfuric acid and can cause severe chemical burns. Wear protective gear when working with batteries. Failure to do so could result in death or serious injury. (000138a) WARNING Environmental Hazard. Always recycle batteries at an official recycling center in accordance with all local laws and regulations. Failure to do so could result in environmental damage, death, or serious injury.
Maintenance Cleaning the Sediment Trap The system is now in AUTO. The sediment trap removes contaminants (moisture and fine particles) from gaseous fuels before they enter the fuel regulator. Accumulated moisture and particles must be emptied from the sediment trap per local codes and guidelines. NOTE: If correct utility is present at this time, generator will perform its usual shutdown process. Performing Fuel System Leak Test DANGER Proceed as follows to clean sediment trap: 1.
Maintenance Attention After Submersion DO NOT start or operate generator if it has been submerged in water. Have an IASD thoroughly clean, dry, and inspect generator following any submersion in water. If the structure (home) has been flooded, it should be inspected by a certified electrician to verify there will not be any electrical problems during generator operation or when utility power is returned. Corrosion Protection Regular scheduled maintenance should be conducted to inspect unit for corrosion.
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Troubleshooting / Quick Reference Guide Section 5: Troubleshooting / Quick Reference Guide Generator Troubleshooting Problem Engine will not crank Cause Correction Blown fuse. Correct short circuit condition by replacing 7.5 A fuse in generator control panel. Contact an IASD if fuse continues to blow. Loose, corroded, or faulty battery cables. Faulty starter contact. Tighten, clean, or replace as necessary.* Faulty starter motor. Discharged battery. Charge or replace battery. No fuel.
Troubleshooting / Quick Reference Guide Problem Cause Correction MLCB (generator disconnect) is OFF (OPEN). Reset MLCB (generator disconnect) to ON (CLOSED). Faulty transfer switch coil. No transfer to standby after utility source failure Faulty transfer relay. Transfer relay circuit open. Contact an IASD for assistance. Faulty control logic board. Unit consumes large amounts of oil Wi-Fi network connection broken or intermittent Engine may be warming up. See Cold Smart Start.
Troubleshooting / Quick Reference Guide Quick Reference Guide To clear an active alarm, press OFF button on the control panel, then the ENTER button, and finally the AUTO button. Contact an IASD if alarm reoccurs. Active Alarm LED Problem Things to Check Solution NONE FLASHING GREEN Unit running in AUTO but no power in house. Check MLCB. Check MLCB. If it is ON, contact an IASD. HIGH TEMPERATURE RED Unit shuts down during operation. Check LEDs / screen for alarms.
Troubleshooting / Quick Reference Guide 38 Active Alarm LED Problem Things to Check AUXILIARY SHUTDOWN RED Unit will not start. Check auxiliary shutdown switches Solution Set auxiliary shutdown switch(es) to CLOSED (I). Clear alarm. LOW BATTERY YELLOW Yellow LED illuminated in any state. Clear alarm. Using control panel, check battery by navigating to BATTERY MENU Check screen for option from MAIN MENU. If battery additional information. condition displays GOOD, contact an IASD.
® Part No. 10000024942 Rev. A 06/06/19 ©2019 Generac Power Systems, Inc. All rights reserved Specifications are subject to change without notice. No reproduction allowed in any form without prior written consent from Generac Power Systems, Inc. Generac Power Systems, Inc. S45 W29290 Hwy. 59 Waukesha, WI 53189 1-888-GENERAC (1-888-436-3722) www.generac.