Manual
Section 5
Problem
Troubleshooting
Cause Correction
The engine will not crank.
1. Fuse blown.
2. Loose, corroded or defective
battery cables.
3. Defective starter contact.
4. Defective starter motor.
5. Dead Battery.
1. Correct short circuit condition by
replacing 7.5 Amp fuse in generator
control panel.
2. Tighten, clean or replace
as necessary.*
3. *See #2.
4. *See #2.
5. Charge or replace battery.
The engine cranks but
will not start.
1. Out of fuel.
2. Defective fuel solenoid (FS).
3. Open #14 wire from engine control
board.
4. Defective spark plug(s).
5. Valve lash out of adjustment.
1. Replenish fuel/Turn on fuel valve.
2. *
3. Repair wiring.
4. Clean, re-gap or replace plug(s).
5. Reset valve lash.
The engine starts hard
and runs rough.
1. Air cleaner plugged
or damaged.
2. Defective spark plug(s).
3. Fuel pressure incorrect.
4. Fuel selector in wrong position.
1,
2.
3.
4,
Check/replace air cleaner.
Clean, re-gap or replace plug(s).
Confirm fuel pressure to regulator
is 10-12" water column (19-22mm
mercury) for LP, and 3.5-7" water
column (7-13mm mercury) for
natural gas.
Move selector to correct position.
The generator is set to OFF,
but the engine continues to
run.
1. Controller wired incorrectly
2. Defective control board.
1. Repair wiring or replace controller.
2. *
There is no AC output from
the generator.
1. Main line circuit breaker is in
the OFF (or OPEN) position.
2. Generator internal failure.
1. Reset circuit breaker
to ON (or CLOSED).
2. *
There is no transfer to
standby after utility
source failure.
1. Main line circuit breaker is in the OFF
(or OPEN) position..
2. Defective transfer switch coil.
3. Defective transfer relay.
4. Transfer relay circuit open.
5. Defective control logic board
1. Reset circuit breaker to ON
(or CLOSED) position.
2. *
3. *
4. *
5. *
Unit consumes large
amounts of oil.
1. Engine over filled with oil.
2. Engine breather defective.
3. Improper type or viscosity of oil.
4. Damaged gasket, seal or hose.
*Contact an Authorized Service Dealer for assistance.
1. Adjust oil to proper level.
2. *
3. See "Engine Oil
Recommendations".
4. Check for oil leaks.
Automatic Standby Generator Owner's Manual 27