Product Manual

Troubleshooting
48 Owner’s Manual for Stationary Generators
Controller Troubleshooting
Active Alarm Problem Solution
NOT ACTIVATED Unit will not start in AUTO with utility loss. Refer to activation section in Owner’s Manual.
NONE Unit running in AUTO but no power in house.
Check MLCB. Contact Independent Authorized Service Dealer
(
IASD) if MLCB is in the ON position.
NONE Unit will not start in AUTO with utility loss.
Check screen for start delay countd
own. If the start up delay is
greater than expected, contact IASD to adjust from 2 to 1500
seconds.
HIGH
TEMPERA
TURE
Unit shuts down during operation.
Check ventilation around the intake, exhaust and rear of gener-
ator. Contact IASD if no obstruction is found.
OVERLOAD Unit shuts down during operation.
Clear alarm and remove loads from the generator. Put back in
AU
TO and restart.
RPM SENSE LOSS
Unit was running and shuts down, attempts to
re
start.
Clear alarm and remove loads from the generator. Put back in
AU
TO and restart. If problem returns, contact IASD to investi-
gate possible fuel issue.
LOW OIL
P
RESSURE
Unit will not start in AUTO with utility loss.
Check oil level. Add oil per Owner’s Manual. Contact IASD if oil
level is correct.
RPM SENSE LOSS Unit will not start in AUTO with utility loss.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact IASD if battery is GOOD.
R
eplace battery If CHECK BATTERY is displayed.
OVERCRANK Unit will not start in AUTO with utility loss.
Clear alarm. Attempt to start t
he unit in MANUAL. If it does not
start or starts and runs rough, contact IASD.
OVERSPEED Unit will not start in AUTO with utility loss. Contact IASD.
UNDER
VOL
TAGE
Unit will not start in AUTO with utility loss. Contact IASD.
UNDERSPEED Unit will not start in AUTO with utility loss. Contact IASD.
MISWIRE Unit will not start in AUTO with utility loss. Contact IASD.
OVERVOLTAGE Unit will not start in AUTO with utility loss. Contact IASD.
LOW BATTERY Warning active.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact IASD if battery is GOOD.
R
eplace battery If CHECK BATTERY is displayed.
BATTERY PROBLEM Warning active. Contact IASD.
CHARGER WARNING Warning active. Contact IASD.
SERVICE SCHEDULE A Warning active.
Perform SERVICE SCHEDULE A maintenance; press ENTER
to
clear.
SERVICE SCHEDULE B Warning active.
Perform SERVICE SCHEDULE B maintenance; press ENTER
to
clear.
SERVICE SCHEDULE C Warning active.
Perform SERVICE SCHEDULE C maintenance; press ENTER
to
clear.
AUXILIARY SHUTDOWN Unit will not start in AUTO with utility loss.
Verify both auxiliary shutdown switches are ON (I). See
Fig-
ure 3-6
for the locations.
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