User Manual

THIS LIMITED WARRANTY DOES NOT COVER
• Normal wear and tear of any Product or Covered Component.
• Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chain,
and spokes).
• Any damage or defects to Covered Components resulting from failure to follow instructions in the Product owner’s manual, acts of God,
accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories
not originally intended or compatible with the Product as sold, operator error, water damage, extreme riding, stunt riding, or improper
follow-up maintenance.
• For the avoidance of doubt, GEN3 will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized
service or use of unauthorized parts.
• The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other
such misuse, normal wear, or water damage.
• Any products sold by GEN3 that is not a Product.
DETERMINING WHETHER DAMAGE OR DEFECT TO A PRODUCT OR COVERED COMPONENT IS PROTECTED BY THIS LIMITED WARRANTY
SHALL BE IN THE SOLE DISCRETION OF GEN3.
SHIPPING DAMAGE:
Damage to a Covered Component during shipping is not covered by this Limited Warranty, but GEN3 will replace such damaged
Covered Components if you:
• Notify GEN3 of a Covered Component damaged in the shipping process within fifteen (15) days of your receipt of the Product.
• Provide GEN3 with a dated picture of the damaged Covered Component.
• Return all original packaging and paperwork included with the Product.
• Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the Product for damage upon receipt.
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