User's Manual

TROUBLESHOOTING, FAQ, & TECHNICAL SUPPORT
Products are often returned due to a technical problem rather than a defective
product. Our trained support personnel can often resolve the problem over the
phone. For more information on service or repair after the warranty period,
please contact our Support Department.
Customer support and quality service are integral parts of VIZIO’s commitment to
service excellence. For technical assistance contact our VIZIO Technical Support
Department via email or phone. Please have your VIZIO model number, serial
number, and date of purchase available before your call.
Phone:
Fax:
Email:
Web:
[phone]
[phone]
[e-mail]
www.VIZIO.com
Hours of operation:
Monday - Friday: 6 am to 9 pm (PST)
Saturday - Sunday: 8 am to 4pm (PST)
Can I use more than
one transmitter if
I have 5 or more
HDMI devices?
• Yes. Connect a second transmitter in the same way as the rst. Press and hold the INPUT button
on the front of the new transmitter for 5 seconds. When the light next to the power port is solid
(not blinking), the new transmitter is linked to the receiver.
• Use the WiHD Source button on the remote to switch the input source from one transmitter to
another.
• Try to reposition the receiver. Place it in an area free from obstructions, facing the receiver.
• Unplug the transmitter and receiver from the electrical outlet. Plug them back in.
• Press and hold the INPUT button on the front of the transmitter for 5 seconds. The lights next to
the power ports on the transmitter and receiver should be solid green (not blinking).
The receiver is not
responding to the
transmitter.