User's Manual

1.7UM-1000Troubleshooting
Thesetableslistnotications,warningsanderrormessagesthatcanappearintheConnectionManagerMain
WindowfortheUSBModemUM-1000.
Table1-4ConnectionManagerNotications—inActiveConnectionAreaofMainWindow
Notication
DescriptionRequiredAction
“Detectingdevice...”TheConnectionManagerisrescanningfor
theUSBModemUM-1000device.This
occursaftertheoperatingsystemreported
onthedevice.
Nouseractionisrequired
“Initializingdevice...”TheConnectionManagerfoundtheUSB
ModemUM-1000andistryingtoinitialize
it.
Nouseractionisrequired
“LTEdevicenotpresent”TheUSBModemUM-1000wasnotfound
bytheConnectionManager.
IftheUSBModemUM-1000ispluggedin
andthisnoticationisshownformorethan
1–2minutes,removetheUM-1000fromthe
computer'sUSBportandreinsertit.
Table1-5ConnectionManagerNotications—inStatusAreaofMainWindow
Notication
DescriptionRequiredAction
“Searchingfornetwork...”TheConnectionManageristryingtond
thePSLTEnetwork.
IftheUSBModemUM-1000ispluggedin
andthisnoticationisshownformorethan
1–2minutes,removetheUM-1000fromthe
computer'sUSBportandreinsertit.
“Nonetworkisavailable”ThereisnoPSLTEnetworkavailable.UnplugtheUM-1000fromthecomputer's
USBportandplugitinagain.Ifthe
samenoticationappearsitmeansthereis
nonetworkcoverage.Trymovingtoan
areawherePSLTEnetworkcoverageis
available.
“Resettingdevice.Please
wait...”
TheConnectionManageristryingtoreset
theUSBModemUM-1000.
Atrst,nouseractionisrequired.Ifthe
noticationisshownformorethan1–2
minutes,removetheUM-1000fromthe
computer'sUSBportandreinsertit.
Table1-6ConnectionManagerWarningsandErrorMessages—inStatusAreaofMainWindow
“Autoconnectisnotworking,
pleasetrytoconnect
manually”(warning)
Theautoconnectionhasfailedorthe
userpressedtheDisconnectbuttoninthe
Autoconnectmode.
ConnectmanuallyusingtheConnectbutton
“NoSIMcardorSIMerror”
(errormessage)
NoSIMcardispresentortheUSBModem
UM-1000reportedaSIMcardI/Oerror.
CheckifthecorrectSIMcardisinserted
intheSIMcardslot.ChecktheSIMcard
contacts.RemovetheSIMcardandreinsert
itintheUM-1000.Ifnecessary,replacethe
SIMcard.
USBModemUM-1000
1-24-
M5 Drop for System Test - June 26, 2011
M5 Drop for System Test - June 26, 2011