User's Manual
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Troubleshooting: Dell™ TrueMobile™ 1300 Wireless
USB Adapter User's Guide
There is a red or yellow X in device manager over the Dell TrueMobile 1300 Wireless USB Adapter.
1) Right click on the yellow or red bang, select
properties
, select
driver
, select
update driver
, click
next
,
then follow the instructions on the screen.
2) If the above steps do not resolve the problem. Right click on the yellow or red bang again, select
properties
, select
driver
, select
update
,
select install from a list or specific location
, select
search
removable media
, place the CD that came with your device in the CD-ROM drive, select next, and follow the
instructions on the screen.
3) If the above steps do not resolve the problem go to support.dell.com
.
The Wireless Network Connection pop up message states that I am connected to my wireless router
and the signal strength is good but I cannot use the network.
! Your wireless network may require security measures to be set. To check if the Router that you are
connected to has security requirements, open the Dell Wireless Configuration Utility, click the Site
Monitor Tab, and locate your network name in the list of Visible Networks. To specify security
measures, refer to Network Configuration.
Windows does not detect or recognise my TrueMobile 1300 Wireless USB adaptor when I plug it in.
! This problem may occur with any USB device. To fix this problem simply un-plug and re-plug the
device. If this does not work, plug the device into another free USB port.
The Icon in the systems tray has a red X over it.
1) Ensure that your Truemobile 1300 Wireless USB Adapter is connected both into a USB port on your
system and into the adapter.
2) If the above steps do not resolve the problem, perform the steps in the
Connecting to your Wireless
network
section of this manual.
I cannot make a connection to the wireless broadband router.
! Using either the Microsoft Windows Zero Configuration utility or the Wireless configuration utility ensure
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