User Manual

If you have proxy settings, you need to disable these on your computer. Because the Router is the
gateway for
the Internet connection, the computer does not need any proxy settings to gain access. Please
follow these
directions to verify that you do not have any proxy settings and that the browser you use is set to
connect
directly to the LAN.
• For Microsoft Internet Explorer 5.0 or higher:
1. Click Start, Settings, and Control Panel. Double-click Internet Options.
2. Click the Connections tab.
3. Click the LAN settings button and remove anything that is checked.
4. Click the OK button to go back to the previous screen.
5. Click the option Never dial a connection. This will remove any dial-up pop-ups for PPPoE
users.
• For Netscape 4.7 or higher:
1. Start Netscape Navigator, and click Edit, Preferences, Advanced, and Proxies.
2. Make sure you have Direct connection to the Internet selected on this screen.
3. Close all the windows to finish.
11. To start over, I need to set the Router to factory default.
Hold the Reset button for 10 seconds and then release it. This will return the password, forwarding,
and other
settings on the Router to the factory default settings. In other words, the Router will revert to its
original
factory configuration.
12. I need to upgrade the firmware.
In order to upgrade the firmware with the latest features, you need to go to the Neo-Meridian
website and download
the latest firmware at www.Neo-Meridian.com.
• Follow these steps:
1. Go to the Neo-Meridian website at http://www.Neo-Meridian.com and download the latest
firmware.
2. To upgrade the firmware, follow the steps in the System section found in “Chapter 6: The
Router’s
Web-based Utility.”
13. The firmware upgrade failed, and/or the Power LED is flashing.
The upgrade could have failed for a number of reasons. Follow these steps to upgrade the
firmware and/or
make the Power LED stop flashing:
• If the firmware upgrade failed, use the TFTP program (it was downloaded along with the
firmware). Open
the pdf that was downloaded along with the firmware and TFTP program, and follow the pdf’s
instructions.
• Set a static IP address on the PC; refer to “Problem #1, I need to set a static IP address.” Use the
following
IP address settings for the computer you are using:
IP Address: 192.168.1.50
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
• Perform the upgrade using the TFTP program or the Router’s web-based utility through its
Administration
tab.
14.My DSL service’s PPPoE is always disconnecting.
PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the
service after a
period of inactivity, just like a normal phone dial-up connection to the Internet.