User's Manual

21
Troubleshooting
Basic Functions
My Wireless SOHO AP Router will not turn on. No LED’s light up.
Cause:
 The power is not connected.
Resolution:
 Connect the power adapter to your SOHO AP Router and plug it into the power
outlet.
Note: Only use the power adapter provided with your SOHO AP Router. Using any
other adapter may damage your SOHO AP Router.
LAN Connection Problems
I can’t access my SOHO AP Router.
Cause:
 The unit is not powered on.
 There is not a network connection.
 The computer you are using does not have a compatible IP Address.
Resolution:
 Make sure your SOHO AP Router is powered on.
 Use the WINIPCFG utility described in the appendix to make sure that your
computer has a compatible IP Address. If your IP Address is not set correctly
and you are using DHCP, use WINIPCFG to renew your IP Address. Otherwise,
make correct changes to your Windows network settings. Make sure that the IP
Address used on your computer is set to the same subnet as the Router. For
example, if the Router is set to 192.168.2.1, change the IP address of your
computer to 192.168.2.15 or another unique IP Address that corresponds to the
192.168.2.X subnet.
Use the Reset button located on the front of your Router to revert to the
default settings.