User's Manual

52
shipping package to ensure that it will not be damaged in transit, and the
RMA number must be prominently marked on the outside of the package.
The packaged product shall be insured and shipped to GemTek, 53
Discovery Drive, Irvine CA 92618, with all shipping costs prepaid. GemTek
may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number
is not visible from the outside of the package. The product owner agrees to
pay GemTek’s reasonable handling and return shipping charges for any
product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by GemTek not to be defective or non-
conforming.
What Is Not Covered:
This limited warranty provided by GemTek does not cover:
Products that have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of
reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been
altered, tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and
shipping costs;
Operational adjustments covered in the operating manual for the product,
and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power
surge, and cosmetic damage; and
Any hardware, software, firmware or other products or services provided by
anyone other than GemTek.