GemTek Technology Co., Ltd. WX-2211 Wireless Broadband Router User’s Manual Rev. 1.
Contents Introduction 4 Package Contents..................................................................................... 5 Introduction to Broadband Router Technology ....................................... 6 Introduction to Firewalls.......................................................................... 6 Introduction to Local Area Networking................................................... 7 Introduction to Virtual Private Networking .............................................
System Tools 27 Intruder Detection Log .......................................................................... 27 Display Routing Table ........................................................................... 28 System Diagnostics................................................................................ 30 Load Default Settings ............................................................................ 31 Upgrade Firmware .........................................................................
Introduction Congratulations on your purchases of the GemTek Wireless Broadband Router. Your Wireless Broadband Router enables you to share your DSL or Cable Internet connection with computers on your network. This guide will explain the features and functions of the Wireless Broadband Router to help you get the most out of your Internet experience.
Internet and ensure complete Internet application compatibility even if specific ports are not known. Unlike proxy server or NAT software that requires the software server to remain visible on the Internet, no local computers are directly externally visible when using the Broadband Router. Also the Broadband Router, like broadband, is always on, removing the need to constantly boot a software server when access is desired from a client.
Introduction to Broadband Router Technology A router is a device that forwards data packets from a source to a destination. Routers work on OSI layer 3, which forwards data packets using an IP addresses and not a MAC address. A router will forward data from the Internet to a particular computer on your LAN. The information that makes up the Internet gets moved around using routers. When you click on a link on a web page, you send a request to a server to show you the next page.
A firewall watches all of the information moving to and from your network and analyzes each piece of data. Each piece of data is checked against a set of criteria that the administrator configures. If any data does not meet the criteria, that data is blocked and discarded. If the data meets the criteria, the data is passed through. This method is called packet filtering. A firewall can also run specific security functions based on the type of application or type of port that is being used.
forwards the data to all other ports. A switch is more sophisticated, in that a switch can determine the port that each piece of data is supposed to be delivered to. A switch minimizes network traffic and speeds up the communication over a network. Networks take some time in order to plan and implement correctly. There are many types of scenarios to consider which could affect the operability of a network.
standard for VPN server software. Because of this, each ISP or business can implement their own VPN network making interoperability a challenge. Introduction to Wireless Networking GemTek wireless products are based on industry standards to provide easy to use and compatible high-speed wireless connectivity within your home or business. Strictly adhering to IEEE 802.11b the GemTek wireless family of products will allow you to access the data you want, when and where you want it.
depending on the types of materials and background RF noise in your home or business. The key to maximizing range is to follow these basic principles: 1. Keep the number of walls and ceilings to a minimum - Each wall or ceiling can reduce your GemTek Air Wireless products range from 1-30 meters. Position your Access Points, Residential Gateways, and Computers so that the number of walls or ceilings is minimized. 2.
Hardware Installation Placement Your Wireless Broadband Router should be placed in a safe and secure location. To ensure proper operation, please keep the unit away from water and other damaging elements. Safety Precautions Please read the installation guide thoroughly before you install the WX-2211. The WX-2211 should only be repaired by authorized and qualified personnel. Please do not try to open or repair the WX-2211 yourself. Do not place the WX-2211 in a damp or humid location, i.e.
Power WLAN WAN LAN STAT Power status of the WX-2211. A steady LED indicates that the power is on. No LED light indicates lack of power. Wireless Connection status. The WLAN LED will be ON indicating any wireless connection on the Local Network. Wide Area Network status. When connected to the Internet, the WAN LED should be on. Local Area Network status. A steady LED indicates a connection to the wired local network. A flickering LED indicates data transmission. System status indicator.
Basic WX-2211 Configuration & Main Page The WX-2211 provides a Web Configuration interface that can be accessed using standard web browsers such as Netscape Communicator or Microsoft Internet Explorer. Since the interface is web based (HTTP), the WX-2211 can be configured with any java and HTML compliant Internet browser in any operating system. This section will discuss the Web Configuration interface and how to use different options and settings.
In order to configure the WX-2211 you must input the user-name into the User Name box. Enter the password into the Password box and press the OK button. The default User Name is “admin”. There is no default password, leave the Password field blank. Once you have logged-in as administrator, it is a good idea to change the administrator password to ensure a secure connection to the WX-2211. The Advanced Settings section described later in this manual describes how to change the password.
Main Page The Main Page screen provides links to the main sections of the web configuration interface. Setup Wizard The Setup Wizard is a step-by-step guide to configuring the WX-2211 to work with your ISP provider. Please refer to the quick install guide for additional instructions.
Device Information The Device Information screen displays the basic information of your WX-2211. The Device Name is the same as the Computer Name that was set in the Setup Wizard. The IP Address is the IP Address assigned to LAN side of your WX2211. The Private LAN Mac Address the Mac Address assigned to the LAN side of your WX-2211. The Public WAN (Cable/DSL) Mac Address is the Mac Address assigned to the WAN port of the WX-2211. This Mac Address may be used by some cable modem connections.
Device Status The Device Status screen displays a graphical representation of your current configuration. The left side of the screen shows your connection information in regards to WAN and LAN IP Address information. The right side displays the connection status of each device. This means that there is a connection.
This means that there is not a connection. The DHCP Log displays information about each IP Address assigned to a computer using the DHCP server built-in to the WX-2211. Basic Setup The Basic Setup screen enables you to change basic settings related to accessing the Internet. All of the settings covered in the Basic Setup section are covered in the Setup Wizard. The Computer Name is used to give a name to your connection if you are using a Cable modem.
The Domain Name (host name) is the name given to you by your ISP provider if you using the @Home cable Internet service. Choose the Type of Connection you use by selecting Dynamic IP, Static IP, or PPPoE. Select Dynamic IP if your ISP has not given you a unique IP address and you receive an automatic IP address each time you connect to your ISP. The rest of the settings related to your connection are retrieved automatically each time you connect to the Internet.
Select Dynamic DNS if your ISP provides the DNS information much in the same way as you receive an IP Address. Select Static DNS if you were given the DNS server information when you signed with your ISP. Click on the Save & Restart button to save your settings.
Advanced Settings DHCP Server Settings By default, the Wireless Broadband Router has DHCP server enabled to assign an IP address ranging from 192.168.0.100 to 192.168.0.199. In addition, the router is capable of reserving up to four IP addresses within the local network for mail, web, or ftp server.
Virtual Server Settings Specific application support is enabled in Virtual Server Settings under Advanced Settings. Click on the arrow to select the common applications such as FTP, Web server, and mail server. The WX-2211 Wireless Broadband Router will detect and automatically open outgoing ports required by most applications and games. However, some games and applications such as Netmeeting will require that the computer be exposed in the DMZ zone to allow incoming ports required by the application.
firewall. This allows a computer to be exposed to unrestricted two-way communication outside of your network. To enable DMZ, click the checkbox to the left and select “All”. Then type the IP address of the selected computer in the box provided. Click the “Submit” button to save your changes. Only one computer can use DMZ at a time. Please note that enabling DMZ removes the protection of the firewall, which exposes the computer to intrusion. Use DMZ only when needed and not for extended periods of time.
Static Routing In Static Routing, the user has the ability to add a static route to the routing table by simple entering the destination IP, subnet mask, and gateway. Clicking on “Add” and then “Submit” which requires a restart for the IP address to be incorporated into the routing table.
Dynamic Settings By default, the Wireless Broadband Router will not send or receive any routing Internet protocols (RIP) to update the routing table. However, the user can enable the Wireless Broadband Router to automatically send and receive RIP packets to establish routes for commonly used paths.
Modem String Settings Most dial-up modems are compatible with the standard modem strings. However for modems that require special modem strings, the user can enter the information in this screen.
System Tools The System Tools section enables you to manage your WX-2211 and view information related to unit functions. The following functions are described in this chapter. Intruder Detection Log: View detection logs. System Diagnostics: Change remote configuration settings. Load Default Settings: Restore settings to factory default. Upgrade Firmware: Upgrade the firmware with a latest version. Reset Device: Reboot the WX-2211.
are blocked and a log is kept about the information related to that packet. Index: (1,2,3 etc.) Refers to the row number. Time: The time that the action was logged. Protocol: (IP, UDP etc.) The type of protocol detected. Source IP (Port): The source IP address of the intruding packet. Dest IP (Port): The IP address assigned to the destination of the intruding packet. Event: The type of intrusion. Display Routing Table The Display Routing Table screen displays the routing table that the WX-2211 is using.
Type: The type of routing protocol used. Destination LAN IP Address: Shows the Destination IP Address on the LAN side. Subnet Mask: Shows the subnet mask assigned to the Destination LAN IP Address. Gateway IP Address: The IP Address of the assigned Gateway. Hop Count: The number of hops between the Destination LAN IP Address and the Gateway IP Address.
System Diagnostics 30
The System Diagnostics screen displays current status and connection information. This screen is similar to the Device Status screen, although both sections can be used to diagnose problems with your Internet connection. The Configuration section shows important information about your ISP Settings, Modem Settings, and Device Settings as well as the latest firmware version the WX-2211 is using. The Diagnosis section shows important information about ISP Status, Link Status, and the current WAN connection.
that came as default when set by GemTek. Click the Start button to begin the process. Upgrade Firmware The Upgrade Firmware screen enables you to update the firmware used in the WX-2211. Visit GemTek’s product support site to download an updated firmware. Updated firmware usually fix problems encountered by users, but may incorporate new features. Begin by clicking the “Browse…” button to browse your computer to select the updated firmware file.
Reset Device The Reset Device screen enables you to reboot the WX-2211. If any changes are made and you want them to take effect, you will need to reset the WX-2211 to do so. Click the “Reboot” button to reset the WX-2211. Click the “Cancel” button to cancel. When you press the “Reboot” button, the WX-2211 will go through its shutdown and boot-up process. The Internet will not be accessible until the WX-2211 has finished its reboot process.
Troubleshooting In the event that you are unable to connect to or use your Broadband Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the GemTek web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact GemTek Technical Support for additional help.
The unit is not receiving the correct voltage from the power supply. Resolution: Download and upgrade the latest firmware. Make sure the correct firmware has been used while upgrading. Use only the firmware provided on GemTek’s web or FTP sites. Use only the power adapter provided. The Link or Act LED’s do not turn on. Cause: The network cable is not connected. The network cable is connected but not the right type, whether it is patch or straight-through.
streams. Some of these streams may cause the Broadband Router to lock up. When the Broadband Router locks up, it will not affect the computers attached to it. You may need to restart the client computers to regain Internet access. Although sometimes inconvenient, a lock-up is an indication of an attack. Part of the design of the Broadband Router is to act as a decoy for such traffic.
the same subnet as the Broadband Router. For example, if the Broadband Router is set to 192.168.0.1, change the IP address of your computer to 192.168.0.15 or another unique IP Address that corresponds to the 192.168.0.X subnet. Follow the instructions outlined in the Appendix section labeled “Console Mode” to check the basic settings of your Broadband router. You can verify the IP Address of the Broadband Router to make sure that your computers IP Address are set correctly.
ISP Connection Problems I can access the Broadband Router, but I can’t connect to my ISP. Cause: Your DSL or Cable modem is not functioning correctly. The cable is connected from the WAN port of the Broadband Router to your DSL or Cable modem. The wrong connection type is used in Setup. The username and password is not input correctly. If using @Home service, the computer name is not input correctly. Your ISP may only allow one MAC address to access the Internet.
Internet Application Problems My online game does not work. Cause: The NAT table has filled up. The correct settings have not been used to open the correct ports for your application. The unit has stopped working or crashed. Resolution: If you are trying to connect to game servers and your connection has stopped working, wait a few minutes or turn the unit off and then on again. Games send out many requests to many different servers trying to find the best game server for your connection.
Cause: The Domain Suffix is not set correctly. Resolution: Some email applications require you to enter the Domain Suffix when you configure your network and TCP/IP settings. The Domain Suffix is the unique identifier for your email server. The Domain Suffix is the Internet Protocol (TCP/IP) address of the email server you are using. Your cable modem or DSL provider usually lists it somewhere on your invoice. The Domain Suffix address should appear similar to this: dlink.occa.home.com.
Can’t access the Broadband Router from a wireless network card Cause: Settings are not the same among each wireless adapter. Out of range. IP Address is not set correctly. Resolution: Make sure that the Mode, SSID, Channel and encryption settings are set the same on each wireless adapter. The default SSID and Channel that the Wireless Broadband Router uses is “default” and “6” respectively.
Performing a Factory Reset Follow these steps to perform a Factory Reset using the Reset button on the back of the WX-2211. 1. With the unit off, press and hold the Reset button with a pen or paper clip and turn the unit on. 2. Hold the reset button for about 5 or 6 seconds until the Power/Test LED on the front panel blinks very quickly and then release. 3. Wait a few seconds for the Broadband Router to reboot using default settings.
Using the PING Utility in Windows 95/98/Me In Windows, Microsoft has provided a small utility called PING that can be used to troubleshoot your IP address and connection. The PING utility is used mainly to test the connection between your computer and a client computer. Using the PING utility to check a connection can be helpful in determining where the problem is, whether it be your Broadband Router, your DSL or Cable modem, or your ISP.
connection is not complete. If a PING is unsuccessful between you and your DSL or Cable modem, then your connection is not setup correctly. If it is unsuccessful when PINGing your ISP or an Internet site, your connection setup maybe correct, but there might be a problem with your ISP or the Internet site you trying to PING is unavailable. The screen shown below is an example of an unsuccessful PING. C:\>ping 192.168.0.1 Pinging 192.168.0.1 with 32 bytes of data: Request timed out. Request timed out.
Using the WINIPCFG Utility in Windows 95/98/Me In Microsoft Windows versions 95 through Me, Microsoft has provided a small utility called WINIPCFG that can be used to troubleshoot your IP address and connection. The WINIPCFG utility is used mainly to view, release and renew your IP Address configuration. Windows NT (including Windows 2000) has a similar utility called IPCONFIG that can be used to perform similar tasks.
Renew buttons to receive the correct settings. If you manually set your network settings, make sure that the IP Address of your Broadband Router is set in the Gateway portion of the TCP/IP settings in your network settings. Click on "More Info" to display additional IP information. The important settings to watch for in this screen are in the Host Information box. Make sure that the DNS Servers box has the correct DNS information.
Technical Specifications Standards: • IEEE 802.3 10BASE-T Ethernet • IEEE 802.3u 100BASE-TX Fast Ethernet • ANSI/IEEE 802.
Wireless Specifications General Wireless Specifications: • IEEE 802.11b Wireless LAN, Wi-Fi Compatible Access Point Frequency Band: • 2.4 ~ 2.4835 GHz (subject to local regulation) Access Point Number of Channel: • USA & Canada: 11 Access Point Frequency Range: • 5 Mbps Access Point Data Rate: • • • • 11 Mbps 5.
Limited Warranty GemTek Technology Co., Ltd. (“GemTek”) provides this limited warranty for its product only to the person or entity who originally purchased the product from GemTek or its authorized reseller or distributor.
any part thereof) with any reconditioned product that GemTek reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is delivered.
Software is delivered. If a material non-conformance is incapable of correction, or if GemTek determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by GemTek; provided that the non-conforming Software (and all copies thereof) is first returned to GemTek. The license granted respecting any Software for which a refund is given automatically terminates.
shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The packaged product shall be insured and shipped to GemTek, 53 Discovery Drive, Irvine CA 92618, with all shipping costs prepaid. GemTek may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS.
OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF GEMTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures Warnung! Dies ist in Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen. Advertencia de Marca de la CE Este es un producto de Clase B.
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.