User Manual

A-1
3FE-63398-AAAA-TCZZA
Edition 01 April 2009
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A Troubleshooting
Overview
This section identifies common problems that can arise during the use of the CellPipe
7130 RG (and offers solutions). Most issues are identified by the LEDs on the front panel
of the CellPipe 7130 RG.
Troubleshooting Table
Symptom Possible cause Solution
Power LED does not
come on after power is
switched on.
Outlet, power cord, or power
adapter might be defective.
• Check the outlet by
plugging in another
electronic device.
• Call the customer service
number or return the device
to the vendor.
DSL LED flashes
slowly after connection
is established.
The VDSL port on the gateway
or the cable might be defective.
• Switch the power off and
then switch the power on.
• Verify that the cable is
connected properly to the
VDSL wall line and the
VDSL connector on the
CellPipe 7130 RG.
LAN LED does not
come on after
connection is
established.
The LAN port on the gateway,
the network interface, or a
network cable may be defective
or not connected.
• Verify that the power is
switched on.
• Ensure that the cable is
plugged into the CellPipe
7130 RG and the device.
• Check the network adapter
or the cable connections for
defects.
VDSL Diag LED is
flashing.
A firmware upgrade is in
progress.
• Verify that a firmware
upgrade is in progress.
• Wait until the firmware
upgrade is finished.