User's Manual

Appendix A Troubleshooting and Support
Motion Computing LE1600 Tablet PC User Guide 79
The system doesn’t recognize a
USB device.
Windows XP may take a short
time to recognize the device.
Wait until Windows XP recognizes
the device.
The accessory isn’t connected to
the Tablet PC correctly.
Check the connection cable and
be sure it is inserted into the
correct port on the Tablet PC and
the accessory device.
The correct driver isn’t built into
Windows XP.
Use the device’s installation CD or
check the manufacturer’s website
for the correct driver.
The Tablet PC is sitting in the
Motion FlexDock for the LE
Series, but the system doesn’t
recognize any accessory devices,
such as the external monitor or
DVD/CD RW.
The Tablet PC isn’t fully seated in
the Motion FlexDock for the LE
Series.
Reseat the Tablet PC in the
Motion FlexDock for the LE
Series.
AUDIO
No sound is coming from the built-
in speakers.
Connecting a headset or external
speakers mutes the built-in
speakers.
Disconnect the headset or
external speakers if not in use.
No sound is coming from any
speakers.
Audio volume is too low or has
been muted.
Open the Motion Dashboard and
adjust the speaker volume by
sliding the volume slider or
uncheck the Mute button.
I’ve forgotten my BIOS password
and can’t access my system.
The Tablet PC will let you enter
several passwords incorrectly
before it temporarily locks the
system.
Turn the Tablet PC off and back on
and try re-entering your password
(you can do this as many times as
needed). If you have forgotten
your password, contact Motion
Computing Technical Support for
information about unlocking your
system at
www.motioncomputing.com/
support.
The program I’m working in has
stopped responding, but the
cursor moves and other programs
work.
The program has crashed. Press the Security button (small
button with a key icon) on the
Tablet PC front panel to open the
Task Manager and end the non-
responsive program.