User's Manual

Table Of Contents
Troubleshooting
Date and Time
Cisco ISA500 Series Integrated Security Appliance Administrator Guide 336
A
STEP 1 Ask your ISP for the addresses of its designated DNS servers. Configure your PC
to recognize those addresses. For details, see your operating system
documentation.
STEP 2 On your PC, configure the security appliance to be its TCP/IP gateway.
Date and Time
Symptom: Date shown is January 1, 2000.
Possible Cause: The security appliance has not yet successfully reached a
network Time Server (NTS).
Recommended Actions:
STEP 1 If you have just configured the security appliance, wait at least 5 minutes, click
Device Management -> Time Zone / Clock Settings in the left hand navigation
pane.
STEP 2 Review the settings for the date and time.
STEP 3 Verify your Internet access settings.
Symptom: The time is off by one hour.
Possible Cause: The security appliance does not automatically adjust for
Daylight Savings Time.
Recommended Actions:
STEP 1 Click Device Management -> Time Zone / Clock Settings in the left hand
navigation pane.
STEP 2 Click On to enable the Automatically adjust for Daylight Savings Time feature.
STEP 3 Click Save to apply your settings.