User's Manual

Device Management
Diagnosing the Device
Cisco ISA500 Series Integrated Security Appliance Administrator Guide 325
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NOTE These features require an active WAN connection.
Ping
Use the Ping page to test the connectivity between the security appliance and a
connected device on the network.
STEP 1 Click Device Management -> Diagnostics -> Ping.
The Ping window opens.
STEP 2 Enter the following information:
• IP or URL Address: Enter the IP address or URL to ping.
• Packet Size: Enter the packet size in the range of 32 to 65500 bytes to ping.
The security appliance will send the packet with the specified size to the
destination.
• Ping Time: Enter the times to ping. The security appliance will send the
packet for specific times to check the connectivity with the destination IP
address.
STEP 3 Click Start Ping to ping the IP address or the URL, or click Stop Ping to stop
pinging.
Tracert
Use the Tracert page to view the route between the security appliance and a
destination.
STEP 1 Click Device Management -> Diagnostics -> Tracert.
The Tracert window opens.
STEP 2 Enter the following inforamtion:
• IP or URL Address: Enter the IP address or URL of the destination.
• Max Hops: Choose the maximum hop number.