User Manual

AT&T 3G MicroCell™ User Manual | Troubleshooting

Help With Activating Your 3G MicroCell (cont.)

My Internet equipment isn’t near a window and I am unable to

get a GPS lock

I can’t get my MicroCell to activate in my basement

• Use a longer Ethernet cable to move your MicroCell closer

to a window with a clear, unobstructed view of the sky.

• If a longer Ethernet cable will not resolve the issue, then

Powerline Ethernet adapters are available which use your

electrical outlets to provide Internet connections to areas

away from existing Internet equipment.

A minimum of two HomePlug AV or equivalent devices are

required. AT&T offers a HomePlug AV starter kit online at

att.com/equipment/accessories/network-equipment.jsp

Similar devices are also available at local electronic stores.

• Move your MicroCell to within 3 feet of a window with a

clear, unobstructed view of the sky.

• If your basement does not have windows, then it may

be necessary to re-locate the MicroCell to the first floor

or above. If necessary, use a longer Ethernet cable or a

Powerline Ethernet adapter (as described in the above

solution).

ATT3GMicroCell_UserManual_1210.indd 14ATT3GMicroCell_UserManual_1210.indd 14 12/16/10 4:46 PM12/16/10 4:46 PM