User's Manual

3. Computer
Check the cable connections. The computer should be connected
to one of the ports numbered 1-4 on your router, and the modem
must be connected to the Internet port on your router. See Setup
Steps for detailed instructions on connecting the cables.
There may be third-party firewall software on the computer.
Trying turning the firewall off to see if that is blocking Internet
access. Make sure you properly configure the software to allow
access to the Internet. Refer to the instructions that came with
your firewall software.
My computer cannot
connect to the wireless
network.
Make sure the name of your wireless network (SSID) is the
same on both the computer and your router.
Make sure your computer uses the same security method
(WPA2, WPA, or WEP) as your router.
Make sure you have correctly typed the Security Key.
If you don’t see your network name listed in Available
Networks, move your computer closer to your router. Refresh
the list of Available Networks. If you see your network name
listed then you have a range or interference problem. See
Finding a Location for Your Router.
I don’t see my
Network Name (SSID)
in the list of available
networks.
Move your computer closer to your router. Refresh the list of
Available Networks. If you see your network name listed then
you have a range or interference problem. See Finding a
Location for Your Router.
Make sure that you are broadcasting your Network Name
(SSID). See Network Settings.
I keep losing my
wireless Internet
connection.
Move your computer closer to your router. Refresh the list of
Available Networks. If you see your network name listed then
you have a range or interference problem. See Finding a
Location for Your Router.
How to I change the
settings on my router?
1. Open an Internet browser window (such as Internet
Explorer, Firefox, or Safari).
2. Type http://vizio.home (or 192.168.1.1) in the browser
window, and then press Enter. The Quick Setup App