XWR100 Dual-band HD Wireless Internet Router Congratulations on your new VIZIO XWR100 Dual-band HD Wireless Internet Router. For maximum benefit of your router, please read these instructions before making any adjustments. We hope you will experience many years of enjoyment from your new router. For assistance, please call 877-MYVIZIO (877-698-4946) or e-mail us at www.VIZIO.com. We recommend you register your VIZIO Router.
• • • • • • • • • • • • • • • Accessing USB Storage Via the Router Settings App Via your computer network Via your DLNA-compatible device Changing Advanced Router Settings INTERNET Menu ROUTER Menu WIRELESS Menu Wireless Security Information Troubleshooting Troubleshooting Tips Telephone & Technical Support Specifications Legal notices Warranty Information Chapter 1 Introduction Features • • • • • • • Optimized for VIZIO VIA-enabled products Ideal for streaming HD video and audio 802.
Security Type at 5GHz. at 2.4GHz. WPA2 Personal WPA Personal WEP 64bits Opening the Package Your router and its accompanying accessories are carefully packed in a cardboard carton that has been designed to protect it from transportation damage. Once you have opened the carton, check that your router is in good condition and that all of the contents are included. IMPORTANT: Save the carton and packing material for future shipping.
• • • • • Place your router as close as possible to the center of your wireless network devices. Your connection will be stronger the closer your devices are to your router. Typical indoor operating range is up to 200 feet. Avoid placing your router near devices that may emit "noise", including microwave ovens, refrigerators, and metal cabinets. If your signal seems weak, make sure that objects are not blocking the signal’s path between your device and your router.
• • • Lights when your router is setting up using WPS. Your router supports one WPS session at a time so wait until the LED stops flashing before setting up another WPS device. Turns off if there is an error during the WPS setup process. Make sure your device(s) support WPS, and then try again. See WPS (Wi-Fi Protected Setup) for information on connecting via WPS. Internet • • Lights when there is a working Internet connection. Flashes to indicate network activity over the Internet port.
Chapter 3 Setting Up Your Router What You Need • • • • Your VIZIO router, power cable and Ethernet cable (included) High-speed Internet connection and access to your Internet modem (contact your local provider if you need help with this) Additional Ethernet cable (usually provided with your Internet modem) A computer to run the Quick Setup App
Setup Steps 1. Unplug the power cable from your high-speed Internet modem. 2. Connect one end of the Ethernet cable (included) to the number 1 port on your router (Figure 1). 3. Connect the other end to the Ethernet port on your computer (Figure 2). 4. Connect an Ethernet cable from your high-speed Internet modem into the Internet port on your router (Figure 3). 5. Plug the power back into your high-speed Internet modem. Wait 30 seconds and power on your router with the included power adapter.
If you have not successfully connected you will see this screen. Follow the steps on-screen to resolve the issue or click the link at the bottom of the screen to enter your user name and password if you have a DSL modem using PPPoE. Connecting to the wireless network Computers with wireless network adapters, including VIZIO Internet-enabled Blu-ray players, VIZIO VIA-enabled TVs, and computers can now use the network.
Your VIZIO router is a DLNA server, which means you can automatically access the music, photo, and video files stored on the connected USB storage device through a DLNA-compliant device in your home. Note: The USB storage device must be formatted for NTFS or FAT. There are three ways to access the files on your USB storage device: from the Router Settings App, by browsing your computer’s network, or through a DLNA-compatible device to (media files only). Via the Router Settings App 1.
Via your DLNA-compatible device 1. Make sure your computer has a working wired or wireless connection to your router. 2. Connect an external USB hard drive or USB flash drive to the USB port on the back of your router. 3. On your DLNA-compatible device, refresh the network list and look for the VIZIO Digital Media Server. 4. Browse the server to locate and play your media files.
Caution: These are advanced settings that should only be modified by those experienced in setting up and modifying wired and/or wireless networks. 1. VIZIO—Click to go back to the Home page. 2. Internet Status—Green check indicates a working Internet connection. Red X indicates no working Internet connection. 3. Settings—Click an icon to open its menu and adjust settings. 4. Help—Click to open the User Manual. 5. Language—Click to change the language of the Router Settings App.
INTERNET Menu The Internet menu allows you to customize your Internet settings. Internet Address Your router’s IP address, as seen from the Internet is displayed here. To makes changes, click Advanced. A new menu will be displayed showing the advanced options available for the Internet Address. Click Save Changes to keep any changes you made to the router settings or click Cancel to cancel your changes.
Configuration • • Select Automatic Configuration – DHCP to have your router set the Internet settings automatically (recommended). Select Static IP to manually enter settings if you are required to use a permanent IP address to connect to the Internet. Select PPPoE if you use a DSL line that requires PPPoE (check with your ISP). Enter the PPPoE user name and password. Internet IP Address: This is your router’s IP address, as seen from the Internet.
DNS 1 - 2: A Domain Name Server (DNS) is a server on the Internet that translates URLs into IP addresses. If you selected Static IP in the Configuration drop-down box, then you will need to contact your ISP to get at least one DNS (Domain Name System) Server IP Address to enter in the spaces provided. MTU: MTU is the Maximum Transmission Unit and specifies the largest packet size permitted for Internet transmission.
Select On to enable automatic optimized video streaming to your VIZIO Internet Apps enabled devices. Add other non-VIZIO device to the list by: 1. Entering their MAC address in the New Media Device MAC Address field and then click Add. 2. Clicking Connected Device and selecting the device from the list. Click Save Changes to keep any changes you made to the router settings or click Cancel to cancel your changes.
5. Select the start times and end times using the drop down box. The hour is in 24 hour format (e.g. 13:00 equals 1:00pm). 6. Check the Apply checkbox to turn Parental Controls on for that policy or leave it unchecked to turn it off. 7. Click Edit and select from a list of computers to block or allow access. 8. Click Save Changes to keep any changes you made to the router settings or click Cancel to cancel your changes. You can also: • • Click Delete to remove that policy. Click More to add more policies.
Your router’s IP address, as seen from your local network, is displayed here. To makes changes, click Advanced. A new menu will be displayed showing the advanced options available for the Router IP. Click Save Changes to keep any changes you made to the router settings or click Cancel to cancel your changes. Advanced Options Router IP: This is your router’s IP address, as it appears on your local network. Subnet Mask: This is your router’s Subnet Mask. URL Address: This is the URL of the Quick Setup App.
• To remove a client from the list, click Remove next to the client you want to remove. Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. Because your router’s default IP address is 192.168.1.1, the Starting IP Address must be 192.168.1.2 or greater, but smaller than 192.168.1.253. Maximum Number of Users: Enter the maximum number of computers that can be assigned an IP address by the DHCP server. The default is 50 and cannot exceed 155.
FIRMWARE UPGRADE 1. Click Check Latest Firmware. If new firmware is available a link is displayed above the button. 2. Click the link to download the firmware to your computer. 3. Click Browse and locate the file location you downloaded to your computer. 4. Click Start Upgrade. Caution: Do not upgrade your firmware unless you are experiencing problems with your router or the new firmware has a feature you want to use. FACTORY DEFAULT Select this option to return your router to factory default settings.
Select Backup Configurations to save your router’s current configuration, allowing you to restore it later if your settings are lost or changed. Follow the onscreen instructions to back up your configuration. Select Restore Configurations to restore your router to a saved configuration. Follow the onscreen instructions to restore the configuration. Firewall A firewall can filter out various types of unwanted traffic on your local network. The firewall is set to On by default.
Protocol: Select the protocol used for this application, either TCP or UDP. To IP Address: For each application, enter the IP address of the computer that should receive the requests. On: For each application, select On to enable port forwarding. Click MORE to add more applications. PORT TRIGGERING Port Triggering allows you to watch outgoing data for specific port numbers.
FIREWALL Configure a firewall that can filter out various types of unwanted traffic on your router’s local network. SPI Firewall Protection: Select Enable to use firewall protection or Disable to turn off firewall protection. Internet Filter: • • • • Filter Anonymous Internet Requests: Select to make it more difficult for outside users to access your network. Filter Multicast Multicasting: Select to allow multiple transmissions to specific recipients at the same time.
DMZ allows one network computer to be exposed to the Internet for activities such as Internet gaming and videoconferencing. DMZ hosting forwards all the ports at the same time to one computer. Port Forwarding is more secure because you select the ports you want opened, while DMZ hosting opens all the ports of one computer, exposing the computer to the Internet.
WEB ACCESS Username and Router Password: Create a user name and password that must be entered before the Router Settings App will open. Re-enter the password for confirmation. You can select the Show Password checkbox to see the password instead. You will now be prompted to enter the username and password each time the Router Settings App opens. If you forgot your username or password, press and *hold the reset button on the back of your router for 10 seconds to restore your router to default settings.
Allowed Remote IP Address: Select Any IP Address or manually enter an Internet IP address to allow remote access to the web-based utility from the Internet. Remote Management Port: Enter the port number that will provide outside access to your router’s web-based utility. USB Network Media Your router’s USB port connects to a USB storage device, so you can access your files from any computer on the network. All of the files on the storage device are shared with all of the computers on the network.
Each wireless network has a unique name or SSID. Your three wireless networks have default names which you can customize. If you change the name, consider using something unique to make sure it is not the same as other wireless networks that your router may detect in the area. Do not use personal information that can be visible to other users in your area searching for wireless networks. Security Type Select from WPA2 Personal, WPA Personal, WEP 128bit, or WEP 64bit.
1. Press the WPS button on the device you are configuring. 2. Click the WPS button on the Router Settings App. After you have successfully connected a Success message will be displayed. 3. Click Back to return to the main menu. Device PIN Method Use this method if device you are configuring has a WPS Setup PIN number. 1. Enter the PIN number from the device you are configuring in the field on this screen. 2. Click the Sync button. After you have successfully connected a Success message will be displayed. 3.
Network Name (SSID): Each wireless network has a unique name or SSID. Your three wireless networks have default names which you can customize. If you change the name, consider using something unique to make sure it is not the same as other wireless networks that your router may detect in the area. Do not use personal information that can be visible to other users in your area searching for wireless networks.
• • 5 GHz: Select the channel for Wireless-A and Wireless-N (5GHz) networking. If you selected 40MHz only or Auto (20MHz or 40MHz) for Channel Width, then the Standard Channel will be a secondary channel for Wireless-N (5GHz). Select Auto if you are not sure which channel to select. 2.4 GHz: Select the channel for Wireless-B, Wireless-G, and Wireless-N (2.4GHz) networking.
Wireless networking, like any radio signal that travels through the air, can be intercepted by other devices. Here's how you can protect the information that travels over your wireless network: 1. Change the default wireless network name (SSID) The name of your wireless network is called a Service Set Identifier (SSID) and was set by the factory. Your VIZIO router has three SSIDs (see Features for information about your SSIDs).
Troubleshooting Tips If your router fails or the performance changes dramatically, check the FAQ and Troubleshooting solutions below or check the support section on VIZIO.com. If your router still fails to perform as expected, e-mail us at techsupport@vizio.com or call us at 1877-MYVIZIO (698-4946). Be sure to restart your network in this sequence: 1. 2. 3. 4. Turn off and unplug the modem, turn off your router, and shut down the computer. Plug in and turn on the modem, wait two minutes.
3. Computer Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on your router, and the modem must be connected to the Internet port on your router. See Setup Steps for detailed instructions on connecting the cables. There may be third-party firewall software on the computer. Trying turning the firewall off to see if that is blocking Internet access. Make sure you properly configure the software to allow access to the Internet.
will open. Here’s how you get rid of the prompt: I am prompted for a username and password every time I open a web browser. 1. 2. 3. 4. Click Tools and then click Internet Options. Click the Connections tab. Select Never dial a connection. Click OK. There isn’t an Ethernet port on my modem. The modem is a dial-up modem for traditional dial-up service. To use your router, you need a cable/DSL modem with an Ethernet port and high-speed Internet connection.
(877) 698-4946 Fax: (949) 585-9563 Hours of operation: Monday - Friday: 6 am to 9 pm Saturday – Sunday: 8 am to 4 pm Please have your VIZIO model number, serial number, and date of purchase available before you call. VIZIO Address: 39 Tesla Irvine, CA 92618, USA Telephone: (949) 428-2525 Fax: 949-585-9514 Specifications Model XWR100 Transmit Power 802.11b: 17dBm 802.11g: 54 Mbps – 13dBm 802.11a: 54 Mbps – 13dBm 802.11gn HT20: MCS15/7– 11dBm 802.11gn HT40: MCS15/7– 8.5dBm 802.
Power 12 Vdc 1.5 A Environmental Conditions Operating Temperature: 41°F ~ 105.8°F (0°C~40°C) Relative Humidity: 10~80% noncondensing Dimensions 7.98 × 5.87 × 1.3 inches (202.79 × 149 × 32.97 mm) Net Weight .66 lbs. (3.15 kg) Gross Weight 1.1 lbs. (4kg) Certifications FCC, CE, UL (Power Adapter) *Product specifications may change without notice or obligation. Legal notices FCC Statement This device complies with Part 15 of the FCC Rules.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the built-in collocated transmitters.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the built-in collocated transmitters.
conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions. Avis de non-responsabilité concernant les appareils sans fil Les performances maximales pour les réseaux sans fil sont tirées des spécifications de la norme IEEE 802.11.
Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY UNIT IN FOR WARRANTY SERVICE. Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or packaging that affords an equal degree of protection.
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