User Guide AT&T 3G MicroCell™ OCTOBER 24, 2008 DRAFT
OCTOBER 24, 2008 DRAFT Contents IMPORTANT SAFETY INSTRUCTIONS ............................................................................. 4 Welcome.............................................................................................................................. 6 What’s Inside This Guide ...............................................................................................................................................................6 Getting Started ..............................
OCTOBER 24, 2008 DRAFT IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Note to System Installer For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.
OCTOBER 24, 2008 DRAFT IMPORTANT SAFETY INSTRUCTIONS, continued Power Source Warning A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company. The AC inlet on the unit must remain accessible and operable at all times.
OCTOBER 24, 2008 DRAFT Welcome Congratulations on purchasing the AT&T 3G MicroCell™. The MicroCell provides voice and data service to AT&T 3G wireless phones and devices within a home or small business. The MicroCell is secure and delivers maximum cellular signal strength within its coverage area – it’s like having your own mini cell tower in your home or office for personalized coverage. What’s Inside This Guide This guide provides information and instructions for installing and operating the MicroCell.
OCTOBER 24, 2008 DRAFT Getting Started Before You Begin There are three things you must have before you can operate the MicroCell: • Broadband service over DSL or Cable* • Broadband modem or network router • Computer with Internet access to register your device Please verify these requirements before going any further.
OCTOBER 24, 2008 DRAFT Installation The MicroCell is a plug-n-play device that installs in minutes. Connecting the MicroCell to your pre-existing equipment is straight forward, but be sure to read the cabling instructions carefully before making connections. About Ethernet Cabling There are two Ethernet cabling options for installing your device. Which one is right for you, depends on the equipment setup you have.
OCTOBER 24, 2008 DRAFT DSL/Cable Service with Network Router If a network router is part of your Internet equipment setup, the MicroCell should be installed between the modem and network router. Ethernet Cabling Procedures • Place the MicroCell upright, near the modem, network router, and AC outlet. • Turn off the modem, network router, and PC. • Disconnect the Ethernet cable from the modem, while leaving the other end connected to the network router.
OCTOBER 24, 2008 DRAFT DSL/Cable Service without Network Router If a network router is not part of your internet equipment setup, the MicroCell should be connected between the modem and the PC. Ethernet Cabling Procedures • Place the MicroCell upright, near the modem and AC outlet. • Disconnect the Ethernet cable from the modem, while leaving the other end connected to the PC. • Reconnect the Ethernet cable to the black connector marked PC on the MicroCell.
OCTOBER 24, 2008 DRAFT Power Cabling Power cabling for the MicroCell is the same, no matter what your equipment configuration is. The MicroCell uses house current from a 120VAC outlet. • Connect one end of the AC adapter to the rear panel connector marked AC adapter. • Connect the other end to the AC outlet. That completes installation. The device is now ready to be registered.
OCTOBER 24, 2008 DRAFT Activate Your Account You must register your AT&T 3G MicroCell™ online before your service can be activated. Please go to att.com/3GMicroCell, which will walk you through the following steps. • Login and navigate to the Welcome page. It will provide helpful information on what you will need to activate your service. Select “Set Up Your Device.” Step 1: Enter the serial number located on the bottom of your device. Please note that the serial number is case sensitive. Select “Next.
OCTOBER 24, 2008 DRAFT MicroCell Status This diagram identifies the status LEDs on the MicroCell front panel.
OCTOBER 24, 2008 DRAFT This table describes how the status LEDs operate. LED Indicator Color/State Off Power Ethernet (Broadband Connection) Power was just applied and the MicroCell is initializing. If it persists, a fault has occurred. Green/Steady Power is on and there are no faults. Off* Green/Steady Green/Flashing* Green/Steady PC (PC/Router Connection) Off Green/Steady Off 3G (MicroCell Connection) No power. Red/Steady* Off GPS Description Green/Flashing* No connection. Ethernet link.
OCTOBER 24, 2008 DRAFT Operation Performance Highlights Here are some performance highlights for AT&T 3G MicroCell™ service using the MicroCell: • Supports AT&T 3G wireless phones and devices • Supports up to four simultaneous calls • Supports hand out to the macro network • Supports UMTS bands 2 & 5 (1900 MHz and 850 MHz) What Happens When You Start Up the MicroCell? Authentication At startup, the MicroCell connects to the AT&T network using your Internet service.
OCTOBER 24, 2008 DRAFT Troubleshooting Your AT&T 3G MicroCell™ has been engineered to provide continuous service without intervention on your part. Occasionally, though, hardware faults and broadband service interruptions can occur that disrupt the operation of the MicroCell. For these occasions, there are remedial troubleshooting steps you can take to find the source of the problem and restore operation.
OCTOBER 24, 2008 DRAFT Hardware Problems, continued If… Then… The Ethernet LED is off. There is no physical connection between the MicroCell and the broadband modem. • Make sure an Ethernet cable is securely connected between the broadband modem and the MicroCell rear panel connector marked Ethernet (see the Ethernet Cabling diagrams on pages 9 and 10). The PC LED is off. There is no physical connection to the PC network.
OCTOBER 24, 2008 DRAFT Service Problems If… Then… The PC network performance declines. Traffic across the MicroCell has risen to a critical level. • Check for unusually heavy data requests (video downloads are likely suspects) and limit them, if possible. • If the decline is chronic, consider upgrading service. A 3G device is unable to access the AT&T 3G MicroCell™ service.
OCTOBER 24, 2008 DRAFT GPS Antenna Extension Installation • Plug one end of the device into the GPS antenna extension connector and place the other end as close as possible to the nearest window. • Recycle power on the MicroCell to restart authentication. • If the extension is successful, the GPS status LED will turn to steady green in 10 to 30 minutes. You must then allow authentication to continue until the 3G status LED turns to steady green.
OCTOBER 24, 2008 DRAFT AT&T Warranty Terms 20 OCTOBER 24, 2008 DRAFT
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OCTOBER 24, 2008 DRAFT FCC Compliance United States FCC Compliance Declaration of Conformity This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
OCTOBER 24, 2008 DRAFT Radiation Exposure Statements Note: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm) between the radiator and your body. United States This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based on evaluation per ANI C 95.
OCTOBER 24, 2008 DRAFT Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scientificatlanta.com Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, and Scientific Atlanta are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. AT&T, the AT&T logo, and AT&T 3G MicroCell are trademarks of AT&T Intellectual Property.
