User's Manual
14
SUPPORT.PICUPMEDIA.COM
Frequently Asked Questions
GEMLIGHTBOX MACRO USER MANUAL | FAQ
4. How do I contact Support?
You can contact Picup Media by visiting the follow-
ing link: https://picupmedia.com/contact-us/
Our Support Team operates 24/7.
5. Can I put jewelry inside of the
GemLightbox Macro?
The GemLightbox Macro is made specically for
loose stones and, therefore, not suitable for jew-
elry. If you are looking for a jewelry photography
solution, please check out the appropriate Gem-
Lightbox solution here: https://picupmedia.com/
shop-page/
6. What is the maximum size of the
-
box Macro?
The GemLightbox Macro can capture almost all
common sizes of stones on the market, from as
small as 0.1ct to 50 ct in size.
Please observe the country-
specic disposal requirements