User's Manual
13
SUPPORT.PICUPMEDIA.COM
Frequently Asked Questions
GEMLIGHTBOX MACRO USER MANUAL | FAQ
1. What is the best lighting setup to
use?
Macro has four (4) lighting setups — Sparkles,
White, Blue, and Yellow.
Ninety percent (90%) of the time, we will use the
White light alone.
If you want to add sparkles to your diamond, you
may turn on the Sparkle light without switching the
white light off. Use the Blue and Yellow light for
colored stones and diamonds as needed.
2. How do I clean the GemLightbox
Macro?
The GemLightbox Macro is made from durable
materials. It is easy to clean. You may use any
non-toxic, acidic cleaners for regular cleaning, but
always spray your cleaning product onto a micro-
ber cloth, then use this cloth to wipe the surfaces
of your GemLightbox Macro. Never apply or spray
cleaning products directly onto it.
3. Where can I check the warranty?
Unless specied by your country, the GemLight-
box Macro comes with a one (1) year warranty.
To nd our Warranty Policy, please visit the follow-
ing page. https://bit.ly/3olSFLw
Check the Warranty
Policy here: