Instructions

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• There may be a problem with the network, call your
service provider
• Check the service provider number, local area
number or NMC number (see Handset Settings)
Cannot answer a call:
• Check that mobile fees have been paid
• Check that the SIM card is valid
• Check if fixed dialling is set
• Is the bar incoming calls feature enabled
• Is the call diverting function enabled
The keys appear to be locked
• Power the phone off and then on
Caller Number is not displayed
• Ensure you have subscribed to the Caller ID service.
Contact your service provider
• The caller may have withheld their details
• Let the phone ring a few times as there may be a
delay in receiving the Caller ID information
Any problems not referred to above
• Check through the User Guide
• Power off and then on again. Check to see if the
problem persists
TROUBLESHOOTING