Operation Manual
64 
Telephone cannot be switched on 
•  Check battery is inserted and check that it is 
inserted correctly 
Nothing appears on the display 
•  Check the handset is switched on 
•  Check the battery and SIM are inserted correctly 
Display is locked when the telephone is switched on 
•  Enter the PUK to unlock the SIM 
No signal icon is displayed 
•  There is no network connection. Move around to try 
and get to an area where there may be coverage 
•  Contact your service provider 
Message to say that a function is not possible 
•  Your service provider might not provide the function 
in question or you may need to subscribe to that 
service. Contact the service provider. 
No display during the charging process 
•  The battery charge is very low. Wait a few minutes. 
“Insert Sim” or “Limited Service” message is 
displayed 
•  Ensure the SIM is inserted correctly 
The battery is discharged quickly or cannot be 
charged at all. 
•  Charge the battery for 4 hours 
TROUBLESHOOTING 










