User Guide

42
TROUBLESHOOTING
No display
● Make sure that the power adaptor is plugged in correctly and is not
damaged
● Make sure the batteries are inserted correctly
● Make sure that the batteries are fully charged
Telephone does not ring
● Make sure that the telephone line cord is plugged in correctly and is
not damaged
● Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket
● There may be too many communication devices connected to a single
telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your
home or business line
● Check that the button ringer on the right side is not set to OFF posi-
tion.
● Check that the phone is in the ON HOOK position
No dial tone
● Make sure that the telephone line cord is plugged in correctly and is
not damaged
● Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket
● There may be too many communication devices connected to a single
telephone line e.g. another telephone, modem or facsimile machine.
Contact your network provider for help in calculating the limit for your
home or business line
No number is displayed when the telephone rings:
● Please contact your telephone network provider to obtain the caller
display service or ensure that it has been activated if you have sub-
scribed already
● Even if you have subscribed to caller display, if the caller does not want
to show their number, the display will show Private number or if the