User Guide

REGULATORY COMPLIANCE
Part 68 of FCC rules information
- This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the bottom of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
- All applicable certification jacks Universal Service Order Codes (USOC) for the equipment is
provided (i.e. RJ11C) in the package with each piece of approved terminal equipment.
- A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirement adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
- The REN is used to determine the number of devices that may be connected to the telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.00). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company service provider. For products approved after July 23, 2001,
the REN for this product ispart of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label.
- If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your rights to file a complaint with the FCC if you believe it is necessary.
- The telephone company may make changes in its facilities, equipment, operation or procedures
that could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
- Contact customer service Monday-Friday 10:00AM EST-5:00PM EST. at 1-888-864-2446 or via
Email at [e-mail]. Allow up to 1 business day to receive a response via Email.
If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.
- Please follow instructions for repairing if any; otherwise do not alter or repair any part of device
except as specified.
Contact customer service Monday-Friday 10:00AM EST-5:00PM EST. at 1-888-864-2446 or via
Email at [e-mail]. Allow up to 1 business day to receive a response via Email.
(To setup the auto dial feature for Sonic Alert / Geemarc customer service the Green CS key must
be programmed with the following phone number 1-888-864-2446. Follow the directions for the
emergency key programming on page 18 to program the CS customer Service Key.)
Note: For California Program Customer Service please program the phone with the following
numbers:
English: 1-800-806-1191 Spanish: 1-800-949-5650 TTY: 1-800-806-4474
Mandarin: 1-866-324-8747 Cantonese: 1-866-324-8754 Hmong: 1-866-880-339
- Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation for information.
- If your home has specially wired alarm equipment connected to the telephone line, ensure the
instal-lation of this telephone equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a qualified
installer.
- This equipment is hearing aid compatible.
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