User's Manual

17
GUARANTEE (USA)
STEP-HEAR Ltd warrants the STEP-HEAR product against any defect in
materials or workmanship for the period of one year from the date of
purchase.
Should you experience a problem, contact our customer service
department.
Be sure to save your sales receipt as proof of purchase date should you
need warranty service.
Within a period of one year from purchase date, STEP-HEAR Ltd will
repair or replace (at our discretion) your STEP-HEAR product at no cost,
if a defect in materials or workmanship is found. If we elect to replace
your STEP-HEAR product, we may replace it with a new or
reconditioned product of the same or similar design.
Repair or replacement will be warranted for a period of 90 days or the
remaining time on the original warranty, whichever is longer.
The warranty does not cover damage caused by vandalism, accident
negligence, shipping damage, failure to follow instructions, misuse, fire,
floods, use of incompatible accessories or Acts of God.
The product must not be tampered with or taken apart by anyone who is
not an authorized STEP-HEAR representative. The STEP-HEAR
guarantee in no way limits your legal rights
STEP-HEAR Ltd shall not be responsible for loss of time, inconvenience,
property damage or any other accidental or consequential damages
caused by your STEP-HEAR product
Warranty service is available only with proof of purchase.
IMPORTANT: YOUR RECEIPT IS PART OF YOUR WARRANTY AND
MUST BE RETAINED AND PRODUCED IN THE EVENT OF A
WARRANTY CLAIM.
For product support and help visit our website: www.step-hear.com
Or contact our representative in North America:
2288A Queen Street East
Toronto, ON M4E1G6,
Canada
T: 347.482.1557
F: 801.760.9791
22