Data Sheet

Visor Asset Management (VAM) enables immediate
online remote connection to GE equipment—providing
global 24/7/365 access to service support. VAM is
integral to GE’s drives, automation and dynamic
positioning systems, and improves services
responsiveness and quality.
In addition to remote connectivity and a unified
interface, the Visor Connect Box (VCB) incorporates
a data historian with automated archiving capability.
GE
Power Conversion
Visor Asset Management—Visor 2.0
Remote connectivity to improve service responsiveness
Key benefits
~ Improves commissioning time and quality
~ Improved response time
~ Enables improved site visits through advanced
preparation and expert remote support
~ Real-time support and advice throughout the
lifecycle of the equipment: users can access
GE’s global services organization 24/7/365
days a year from anywhere in the world
~ Reduces unscheduled downtime: GE‘s remote
experts can monitor applications, logged data
and HMIs to provide real-time troubleshooting
and advice
~ Improved availability of supporting crew and
operations
Visor Connect Box, providing a
unified interface to GE Power
Conversion site equipment
Remote connection to equipment, monitoring and support
Remote connection enables GE‘s service engineers to provide ongoing health analytics and key performance
indicators (KPIs), as well as basic configuration management support.
Anywhere Customer Site
Remote Connection Site Equipment
GE PC
Remote Engineer
Dedicated
Portal
GE PC Global
Service Operations
Central Data
Warehouse
with Analytics
Visor Connect
with Historian
Visor DMZ Automation
and DP
Drives
Machines