Owner's Manual
30 49-40686-4
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
LIGHTS
Light during a speedcook cycle 
dims and cycles on and off, even 
at full power levels
This is normal. Power level has been 
automatically reduced because the 
oven is hot.
This is normal. The oven senses the heat 
level and adjusts automatically. 
Light visible around the door and 
outer case while speedcooking
This is normal.  When the oven is on, light may be visible 
around the door and outer case. 
COOLING FANS
Fan continues to run after 
cooking stops
The oven is cooling. The fans will automatically shut off when the 
internal parts of the oven have cooled.
Oven vent emits warm air while 
oven is on
This is normal.
Fan comes on automatically 
when using the microwave
This is normal.
COOKING
The oven makes unusual sounds 
while cooking
Clicks are normal. The control is 
turning components on and off.
These sounds are normal.
Fan noise is normal. Fans 
are required to keep the oven 
components and controls cool.
These sounds are normal.
Smoke comes out of the oven 
when I open the door
Food is high in fat content. Aerosol 
spray used on the pans.
Smoke is normal when cooking high-fat 
foods.
Food is not fully cooked or 
browned at the end of a cooking 
program
Programmed times may not match 
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cooking.
Adjust time for doneness or adjust the upper 
or lower lamps for browning and doneness.
SENSOR ERROR displayed 
along with an oven signal
Food amount or type placed in the 
oven does not match the program 
that was set.
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cooked or heated.
Steam was not sensed by the oven 
because plastic wrap was not vented, 
a lid too tight was on the dish or a 
liquid was covered.
Vent plastic wrap, use a looser lid or 
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DISPLAY
The display is blank The clock is designed to turn off when unit is 
idle for 30 seconds to minimize the standby 
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“Control is LOCKED” appears in 
display
The control has been locked. 3UHVVDQGKROG&$1&(/2))IRUVHFRQGV
to unlock the control.
Control display is lit yet oven will 
not start
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
START/PAUSE pad not pressed after 
entering cooking selection.
Press START/PAUSE.
Another selection already entered 
in oven and CANCEL/OFF pad not 
pressed to cancel it.
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entered after final selection.
Make sure you have entered cooking time 
after selecting.
CANCEL/OFF was pressed 
accidentally.
Reset cooking program and press START/
PAUSE.
OTHER PROBLEMS
The door and inside of the oven 
feels hot
The heat lamps produce intense heat 
when ready.
This is normal. Use oven mitts to remove 
food when in a small space.
Oven will not start A fuse in your home may be blown or 
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.










