Use and Care Guide
49-80808 29
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Unable to set cook time or 
delay time
You forgot to enter a cooking mode 
first.
See the Options section
Oven racks are difficult 
to slide
The shiny, silver-colored racks were 
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and 
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not spray with Pam
®
 or other lubricant sprays.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See the 
Care and cleaning of the range section.
Drawer is over-loaded or load is 
unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal 
to see steam coming out of the 
oven vents. As the number of racks 
or amount of food being cooked 
increases, the amount of visible 
steam will increase.
This is normal.
Water remaining on oven 
floor after Steam Clean 
cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
Oven will not steam clean Display flashes HOT. Allow the oven to cool to room temperature and reset the 
controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Display prompts for Probe 
Temperature
This is reminding you to enter a 
probe temperature after plugging in 
the probe.
Enter a probe temperature.










